GO! Coaching - Chief Operating Officer
Spyglass Ops · United States · 1 mo ago
RemoteRemoteManagement$180k–$200k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate.
We need to parse the job description.
Content:
- WHO WE ARE: description of GO! Coaching. Could be "About the role"? Actually "About the role" is typical. But we have "WHO WE ARE" describing company. Could map to "About the role" or maybe "About the company". The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings if content exists. So we need to map content to those headings.
We have:
- About the role: maybe the description of the role (JOB DESCRIPTION). That includes overview: "The GO Coaching team is looking for a Chief Operating Officer..." etc. So we can put that under
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate.
We need to parse the job description.
Content:
- WHO WE ARE: description of GO! Coaching. Could be "About the role"? Actually "About the role" is typical. But we have "WHO WE ARE" describing company. Could map to "About the role" or maybe "About the company". The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings if content exists. So we need to map content to those headings.
We have:
- About the role: maybe the description of the role (JOB DESCRIPTION). That includes overview: "The GO Coaching team is looking for a Chief Operating Officer..." etc. So we can put that under About the role
with paragraphs.
- Responsibilities: we have a list under RESPONSIBILITIES with bullet points. Use - .
- Requirements: we have REQUIREMENTS section with sub-sections: Experience Requirements (Non-Negotiable), Core Competencies, Critical Soft Skills (Deal-Breakers), Technical Requirements. We can combine into Requirements section with lists.
- Qualifications: maybe not separate; but we could treat Requirements as qualifications. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include only when posting has real specific content. We have content for Responsibilities, Requirements, maybe Benefits, Pay. We have Compensation & Benefits section: includes base compensation, performance incentives, equity, 1099 independent contractor role, professional development. That's Pay and Benefits. So we can have
Pay
for compensation details, and Benefits
for benefits (professional development). Or combine? The instruction says prefer a few substantive sections over many thin ones. But we need to include Pay and Benefits only if posting actually states them. It does state compensation and benefits. Could split into Pay and Benefits.
We have no explicit Schedule section (though mentions remote-friendly, full-time leadership position covering East Coast business hours). That could be Schedule. It states schedule: covering East Coast business hours, remote-friendly, full-time. So we can include Schedule.
We have no explicit Skills section separate from Requirements; but we could include Skills if we want. However we already have Requirements covering competencies etc. Might be okay to not include Skills if we think it's redundant. But we could include Skills as a subsection of Requirements? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid omitting some. So we can include About the role, Responsibilities, Requirements, Pay, Benefits, Schedule. Possibly Qualifications if we have distinct qualifications; but we can treat Requirements as qualifications. Might be okay to omit Qualifications.
We must not include filler like "commensurate with experience" as heading content; but we can include that phrase inside Pay paragraph as it's part of compensation description. That's allowed.
We must not include boilerplate like "Link to apply listed at the bottom..." etc. Also remove application instructions, disclaimer, etc.
We need to preserve all substantive information. So we need to include all details from WHO WE ARE, JOB DESCRIPTION, RESPONSIBILITIES, REQUIREMENTS, WHAT SUCCESS LOOKS LIKE, COMPENSATION & BENEFITS. Also maybe the mission statement and core values? That's part of WHO WE ARE. Should include.
We need to format as HTML fragment: use for headings,
for prose,
- for lists.
We need to avoid repeating job title as heading. Not needed.
We need to not include Job ID/requisition numbers.
We need to remove duplicated lines.
Let's extract substantive content.
**WHO WE ARE** (including mission statement and core values):
- GO! Coaching is a coaching and membership business built for United States mortgage loan officers. Members join a recurring coaching program that gives them systems, accountability, community to grow production, backed by live events and bench of coaches who have done the work themselves. Business profitable, growing quickly, preparing for next major step in scale.
- Mission statement: At GO! Coaching, we equip and empower our Loan Officer community to master modern marketing, maximize timeless sales strategies, while scaling their business to reclaim time.
- Core Values list: Earn the seat..., The student is the scoreboard..., Nothing is nobody's..., Say it in the room..., Gratitude is a system...
We need to preserve all that. Could be a paragraph or list.
**JOB DESCRIPTION** (overview):
- The GO Coaching team is looking for a Chief Operating Officer who has already run a business through the climb we are about to make. This is a second-in-command seat, not a hands-on operations hire. You will own company-wide execution across Operations, Technology, HR, Finance, and Student and Customer Success, lead the leadership team, and partner with the founder at a strategic level.
- We are looking for an operator who has personally taken a business from roughly the ten to fifteen million dollar range into twenty five million or more. That specific experience is the bar for this role. The application code word is EMPOWER. (Note: code word maybe not needed? It's substantive? Might be considered metadata; but we can keep as part of description.)
- You will be stepping into a business that has strong revenue, strong margin, and real momentum, and your job is to build the operating structure that lets that momentum continue without the founder carrying it personally.
- Sales and Marketing will continue to report to the founder and the existing sales and marketing lead. Your mandate is Operations, Technology, HR, Finance, and Retention.
- This is a remote-friendly, full-time leadership position covering East Coast business hours. Given how critical this seat is, we run a rigorous, four-part application process.
**WHAT MAKES THIS ROLE UNIQUE** (maybe part of About the role). Could be included in About the role.
**RESPONSIBILITIES** (list):
- Company-Wide Operational Ownership
- Take full operational ownership of Operations, Technology, HR, Finance, and Student and Customer Success
- Become the team's primary point of escalation in place of the founder
- Systematically absorb the operational and individual contributor level work the founder currently holds, so his time shifts fully toward strategy, growth, and vision
- Strategy Translation and Planning
- Turn a strategic vision that currently lives as a revenue target into department goals, KPIs, and a cascaded operating plan
- Establish the planning and review cadence that keeps the company sequenced against that plan
- Provide leadership with clear, regular visibility into operating performance
- Role Clarity and Decision Rights
- Define roles, responsibilities, and decision authority across the leadership structure
- Close the gap between the org chart and the way work actually routes today
- Set the standard for how decisions get made, communicated, and held to across the organization
- Leadership Development
- Mentor and develop the current Director of Operations and other emerging leaders underneath this role
- Build depth in the operating layer so the business is not dependent on one or two people as it scales
- Hold department leaders accountable to their targets and outcomes
- Retention and Operational Efficiency
- Take direct ownership of retention performance and the systems behind it
- Design scalable, repeatable systems and process across departments that currently operate in silos
- Reconcile operating dashboards against the financials that actually drive the business
**REQUIREMENTS** (breakdown):
Experience Requirements (Non-Negotiable):
- Personally operated a business through the jump from roughly ten to fifteen million dollars into twenty five million or more in revenue. Managing steady state at that size is not the same thing and will not qualify
- Ran Operations, Technology, HR, Finance, and Customer Success or Retention under one seat, or a close equivalent
- Operated inside a subscription, membership, or recurring revenue business where retention and lifetime value are core levers. Coaching, education, or another service delivery vertical is strongly preferred
- Functioned as a genuine second in command to a founder or CEO, translating strategic vision into an operating plan rather than executing a list handed to you
Core Competencies:
- Systems and process design that creates scalable structure and role clarity across departments, rather than running what already exists
- Financial and data fluency strong enough to read a P&L and catch when a reported margin does not reflect true delivery cost
- Direct ownership of retention or customer success metrics inside a subscription style business
- Outcome-based management philosophy rather than an input or time-tracking approach
- Change management skill to bring stability and consistency to an evolving team
Critical Soft Skills (Deal-Breakers):
- Comfortable managing up and sideways alongside a hands-on, founder-led leadership style, moving without being told what to do while keeping the founder genuinely informed rather than working around him
- Direct but diplomatic, able to have tough conversations and set boundaries with a team accustomed to a highly available, founder-centered communication style
- A patient developer of talent who is invested in growing the people already in the business
- Coachable and community-minded, willing to participate actively in the company's own leadership coaching program alongside other operators
Technical Requirements:
- Comfortable leading a distributed team while covering East Coast business hours
- Disciplined, well documented communication across a remote organization
- Exceptional attention to detail, time management, and organizational skills
- Data-driven decision maker able to analyze information and make critical calls based on evidence
- Strong interpersonal, verbal, and written communication skills in English
**WHAT SUCCESS LOOKS LIKE** (could be part of About the role or separate section maybe "Success Metrics". Not in list of headings but we could incorporate into About the role or Responsibilities. Since not in allowed headings, we could embed within About the role as prose.
**COMPENSATION & BENEFITS**:
- Base compensation of approximately $180,000 to $200,000, commensurate with experience
- Performance incentives, including profit-sharing tied to net profit growth
- Equity or phantom shares may be considered in the future based on performance and negotiation
- 1099 independent contractor role
- Professional development: this role is supported by an external Ops program that includes Ops mentorship, a peer community, and live coaching
We need to split into Pay and Benefits.
Pay: Base compensation, performance incentives, equity/phantom shares, 1099 independent contractor role (maybe considered compensation type). Benefits: Professional development.
Schedule: remote-friendly, full-time leadership position covering East Coast business hours.
Now we need to output HTML.
We'll have:
About the role
... (WHO WE ARE + JOB DESCRIPTION + WHAT MAKES THIS ROLE UNIQUE + WHAT SUCCESS LOOKS LIKE)
But we need to avoid too long paragraph; we can break into multiple for readability.
We must not include application instructions, disclaimer, link to apply, etc.
Let's craft content.
About the role paragraph(s):
First paragraph: WHO WE ARE description.
Second paragraph: MISSION STATEMENT and CORE VALUES (maybe as list). Could be
- for core values.
Third paragraph: JOB DESCRIPTION overview.
Fourth paragraph: WHAT MAKES THIS ROLE UNIQUE.
Fifth paragraph: WHAT SUCCESS LOOKS LIKE (maybe as list).
But we need to preserve all substantive info; we can use lists for core values and success look.
Let's decide:
- About the role: include WHO WE ARE (description), MISSION STATEMENT, CORE VALUES (list), J
Pay
for compensation details, andBenefits
for benefits (professional development). Or combine? The instruction says prefer a few substantive sections over many thin ones. But we need to include Pay and Benefits only if posting actually states them. It does state compensation and benefits. Could split into Pay and Benefits. We have no explicit Schedule section (though mentions remote-friendly, full-time leadership position covering East Coast business hours). That could be Schedule. It states schedule: covering East Coast business hours, remote-friendly, full-time. So we can include Schedule. We have no explicit Skills section separate from Requirements; but we could include Skills if we want. However we already have Requirements covering competencies etc. Might be okay to not include Skills if we think it's redundant. But we could include Skills as a subsection of Requirements? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid omitting some. So we can include About the role, Responsibilities, Requirements, Pay, Benefits, Schedule. Possibly Qualifications if we have distinct qualifications; but we can treat Requirements as qualifications. Might be okay to omit Qualifications. We must not include filler like "commensurate with experience" as heading content; but we can include that phrase inside Pay paragraph as it's part of compensation description. That's allowed. We must not include boilerplate like "Link to apply listed at the bottom..." etc. Also remove application instructions, disclaimer, etc. We need to preserve all substantive information. So we need to include all details from WHO WE ARE, JOB DESCRIPTION, RESPONSIBILITIES, REQUIREMENTS, WHAT SUCCESS LOOKS LIKE, COMPENSATION & BENEFITS. Also maybe the mission statement and core values? That's part of WHO WE ARE. Should include. We need to format as HTML fragment: usefor headings,
for prose,
- for lists.
We need to avoid repeating job title as heading. Not needed.
We need to not include Job ID/requisition numbers.
We need to remove duplicated lines.
Let's extract substantive content.
**WHO WE ARE** (including mission statement and core values):
- GO! Coaching is a coaching and membership business built for United States mortgage loan officers. Members join a recurring coaching program that gives them systems, accountability, community to grow production, backed by live events and bench of coaches who have done the work themselves. Business profitable, growing quickly, preparing for next major step in scale.
- Mission statement: At GO! Coaching, we equip and empower our Loan Officer community to master modern marketing, maximize timeless sales strategies, while scaling their business to reclaim time.
- Core Values list: Earn the seat..., The student is the scoreboard..., Nothing is nobody's..., Say it in the room..., Gratitude is a system...
We need to preserve all that. Could be a paragraph or list.
**JOB DESCRIPTION** (overview):
- The GO Coaching team is looking for a Chief Operating Officer who has already run a business through the climb we are about to make. This is a second-in-command seat, not a hands-on operations hire. You will own company-wide execution across Operations, Technology, HR, Finance, and Student and Customer Success, lead the leadership team, and partner with the founder at a strategic level.
- We are looking for an operator who has personally taken a business from roughly the ten to fifteen million dollar range into twenty five million or more. That specific experience is the bar for this role. The application code word is EMPOWER. (Note: code word maybe not needed? It's substantive? Might be considered metadata; but we can keep as part of description.)
- You will be stepping into a business that has strong revenue, strong margin, and real momentum, and your job is to build the operating structure that lets that momentum continue without the founder carrying it personally.
- Sales and Marketing will continue to report to the founder and the existing sales and marketing lead. Your mandate is Operations, Technology, HR, Finance, and Retention.
- This is a remote-friendly, full-time leadership position covering East Coast business hours. Given how critical this seat is, we run a rigorous, four-part application process.
**WHAT MAKES THIS ROLE UNIQUE** (maybe part of About the role). Could be included in About the role.
**RESPONSIBILITIES** (list):
- Company-Wide Operational Ownership
- Take full operational ownership of Operations, Technology, HR, Finance, and Student and Customer Success
- Become the team's primary point of escalation in place of the founder
- Systematically absorb the operational and individual contributor level work the founder currently holds, so his time shifts fully toward strategy, growth, and vision
- Strategy Translation and Planning
- Turn a strategic vision that currently lives as a revenue target into department goals, KPIs, and a cascaded operating plan
- Establish the planning and review cadence that keeps the company sequenced against that plan
- Provide leadership with clear, regular visibility into operating performance
- Role Clarity and Decision Rights
- Define roles, responsibilities, and decision authority across the leadership structure
- Close the gap between the org chart and the way work actually routes today
- Set the standard for how decisions get made, communicated, and held to across the organization
- Leadership Development
- Mentor and develop the current Director of Operations and other emerging leaders underneath this role
- Build depth in the operating layer so the business is not dependent on one or two people as it scales
- Hold department leaders accountable to their targets and outcomes
- Retention and Operational Efficiency
- Take direct ownership of retention performance and the systems behind it
- Design scalable, repeatable systems and process across departments that currently operate in silos
- Reconcile operating dashboards against the financials that actually drive the business
**REQUIREMENTS** (breakdown):
Experience Requirements (Non-Negotiable):
- Personally operated a business through the jump from roughly ten to fifteen million dollars into twenty five million or more in revenue. Managing steady state at that size is not the same thing and will not qualify
- Ran Operations, Technology, HR, Finance, and Customer Success or Retention under one seat, or a close equivalent
- Operated inside a subscription, membership, or recurring revenue business where retention and lifetime value are core levers. Coaching, education, or another service delivery vertical is strongly preferred
- Functioned as a genuine second in command to a founder or CEO, translating strategic vision into an operating plan rather than executing a list handed to you
Core Competencies:
- Systems and process design that creates scalable structure and role clarity across departments, rather than running what already exists
- Financial and data fluency strong enough to read a P&L and catch when a reported margin does not reflect true delivery cost
- Direct ownership of retention or customer success metrics inside a subscription style business
- Outcome-based management philosophy rather than an input or time-tracking approach
- Change management skill to bring stability and consistency to an evolving team
Critical Soft Skills (Deal-Breakers):
- Comfortable managing up and sideways alongside a hands-on, founder-led leadership style, moving without being told what to do while keeping the founder genuinely informed rather than working around him
- Direct but diplomatic, able to have tough conversations and set boundaries with a team accustomed to a highly available, founder-centered communication style
- A patient developer of talent who is invested in growing the people already in the business
- Coachable and community-minded, willing to participate actively in the company's own leadership coaching program alongside other operators
Technical Requirements:
- Comfortable leading a distributed team while covering East Coast business hours
- Disciplined, well documented communication across a remote organization
- Exceptional attention to detail, time management, and organizational skills
- Data-driven decision maker able to analyze information and make critical calls based on evidence
- Strong interpersonal, verbal, and written communication skills in English
**WHAT SUCCESS LOOKS LIKE** (could be part of About the role or separate section maybe "Success Metrics". Not in list of headings but we could incorporate into About the role or Responsibilities. Since not in allowed headings, we could embed within About the role as prose.
**COMPENSATION & BENEFITS**:
- Base compensation of approximately $180,000 to $200,000, commensurate with experience
- Performance incentives, including profit-sharing tied to net profit growth
- Equity or phantom shares may be considered in the future based on performance and negotiation
- 1099 independent contractor role
- Professional development: this role is supported by an external Ops program that includes Ops mentorship, a peer community, and live coaching
We need to split into Pay and Benefits.
Pay: Base compensation, performance incentives, equity/phantom shares, 1099 independent contractor role (maybe considered compensation type). Benefits: Professional development.
Schedule: remote-friendly, full-time leadership position covering East Coast business hours.
Now we need to output HTML.
We'll have:
About the role
... (WHO WE ARE + JOB DESCRIPTION + WHAT MAKES THIS ROLE UNIQUE + WHAT SUCCESS LOOKS LIKE)
But we need to avoid too long paragraph; we can break into multiplefor readability. We must not include application instructions, disclaimer, link to apply, etc. Let's craft content. About the role paragraph(s): First paragraph: WHO WE ARE description. Second paragraph: MISSION STATEMENT and CORE VALUES (maybe as list). Could be
- for core values. Third paragraph: JOB DESCRIPTION overview. Fourth paragraph: WHAT MAKES THIS ROLE UNIQUE. Fifth paragraph: WHAT SUCCESS LOOKS LIKE (maybe as list). But we need to preserve all substantive info; we can use lists for core values and success look. Let's decide: - About the role: include WHO WE ARE (description), MISSION STATEMENT, CORE VALUES (list), J