GM Shop Foreman

Job Responsibilities

• Helps schedule shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
• Prioritizes and controls all comebacks to ensure proper and prompt attention.
• Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
• Safeguards warranty material disposition procedures.
• Maintains timely and professional contact with service advisors and management.
• Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
• Schedules maintenance for service department equipment.
• Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
• Collaborates with the parts department to contact special order parts customers immediately upon receipt of parts orders to schedule appointments.
• Notifies the parts manager and service manager of repetitive shortages to take corrective action.
• Maintains high customer satisfaction ratings.
• Performs work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with the parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notifies the service advisor immediately of anything that has changed the appearance or condition of the vehicle.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Diagnostics and repairs vehicles as agreed upon.

Requirements

• Minimum of 10 years GM experience and minimum of Gold certified.
• Valid Driver's License and MVR acceptable to our Insurance Carrier.

Compensation

Estimated compensation is $125,000 -$140,000 year.

Benefits

• Health insurance with choice of medical plans starting at $84.50/month
• Dental and vision insurance
• Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance
• 401(k) retirement investment plan with company match
• Accrued paid time off
• Employee Vehicle Purchase Program
• Parts and service discounts

Qualifications

Professional work environment, with job training and advancement opportunities.