GM Certified Technician Shop Foreman

About the role

The GM Certified Technician Shop Foreman oversees the service department, ensuring all work adheres to GM standards. This role involves leading a team, performing diagnostics, training technicians, and interacting with customers.

Responsibilities

• Lead and manage a team of technicians, providing guidance, technical support, and mentoring.

• Perform diagnostics, repairs, and maintenance on GM vehicles in accordance with manufacturer specifications.

• Organize and conduct training sessions for technicians on the latest GM technologies, tools, and best practices.

• Inspect completed work to ensure it meets the highest standards of quality and safety.

• Assist service advisors in diagnosing vehicle issues and providing expert recommendations to customers.

• Schedule and prioritize repairs and maintenance tasks, managing workflow in the shop.

• Monitor and manage the inventory of parts and tools, ensuring the shop is well-stocked and equipment is in excellent working condition.

• Work closely with the service manager and other departments to streamline processes and enhance overall customer service.

• Ensure compliance with all safety regulations and company policies.

Qualifications

• GM Certification or equivalent automotive technician certification.

• Minimum of 3 years of experience as a certified automotive technician, with a focus on GM vehicles preferred.

• Proven leadership and team management skills.

• Strong diagnostic and troubleshooting skills with an in-depth knowledge of automotive systems, specifically GM models.

• Excellent communication and interpersonal skills, with a strong customer service orientation.

• Ability to work in a fast-paced environment and manage multiple priorities effectively.

• Proficiency in using diagnostic equipment and software.

• Commitment to maintaining a safe and organized working environment.