Chevy GMC Express Technician Foreman
JobsInMass.com · Springfield, MA · 2 days ago
EngineeringFull-time
Job Responsibilities
- Work with Service Manager to Recruit new hires and motivates qualified service technicians.
- Assists technicians in developing their skills.
- Understands, keeps abreast of and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
- Understands and ensures compliance with manufacturer warranty and policy procedures.
- Ensures that all department employees receive appropriate manufacturing training.
- Conducts regular performance reviews for all technicians in accordance with dealership guidelines.
- Ensures that all repairs are assigned to technicians in an equal and fair manner.
- Provides technical support for technicians when necessary.
- Ensures repairs are charged out correctly.
- Checks the progress of each repair order throughout the day.
- Conducts periodic spot checks of completed jobs for thoroughness and quality.
- Road tests vehicles to quality-check work performed.
- Accounts for all documents to ensure that none are missing, and all are processed correctly.
- Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys and monthly forecasts.
- Maintains technicians' daily productivity reports and corresponding payroll records.
- Maintains shop conditions including cleanliness, safety and the condition of shop equipment.
- Reports problems to the service manager or dealer.
- Ensures the proper care, storage and inventory of special tools.
- Keeps abreast of new equipment and tools available and recommends purchases.
- Effectively Dispatches workload.
- Attends managers’ meetings as requested.
- Strives for harmony and teamwork within the department and with all other departments.
- Maintains a safe work environment.
- Maintains professional appearance.
- Works with Service manager to ensure profitability and efficiency
Environmental & Physical Requirements
- Regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.
- May incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 50 pounds.
Benefits
- Health, dental, life and disability insurance
- 401(k) with company match
- Flexible spending accounts
- Paid Time-Off
Qualifications
- Automotive shop foreman experience is a MUST
- ASE certification preferred
- Solid mechanicals skills and high CSITeam leader
- CDK experience a plus