Jobs · Management · North Carolina

GM, Mini Theater

Krispy Kreme · Charlotte, NC · 6 days ago
Management$40/hrFull-time

About the role

Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. As a General Manager, YOU are the leader of all thing’s doughnuts at our retail location! You will be responsible for all store operations, including overseeing all aspects of production, sales, and human resources.

Responsibilities

  • Serve as a role model for customer-first behaviors according to company standards.
  • Build a team of customer-focused employees through coaching and performance management.
  • Responsible for ensuring all products meet Krispy Kreme quality standards and in turn, guarantee customer satisfaction.
  • Achieve business plan objectives and profitability according to store operating plan and established financial goals.
  • Maintain a high level of store sanitation and cleanliness.
  • Handle any customer complaints/concerns in a timely and professional manner.

Requirements

  • 4+ years’ experience in QSR or retail environment in a manager capacity required.
  • Ability to work all necessary work schedules, including holidays/weekends.
  • Effective communication skills, both written and verbal.
  • A steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
  • Clean driving record (3 years).
  • Able to meet DOT Medical Examiner Card eligibility requirements.

Qualifications

  • Must be authorized to work in the US without sponsorship.

Skills

  • Leadership and team building skills.
  • Customer service and problem-solving abilities.
  • Strong organizational and time management skills.
  • Ability to manage multiple tasks simultaneously.

Benefits

Weekly Pay
Career opportunities- we are growing!
Comprehensive benefits (medical, vision, and dental insurance)
Employee discount program
401K plan
PTO
Company events
Education Reimbursement
Adoption Assistance
Life Insurance
FSA/HSA Plans
Pet Insurance
Learn more at www.kkbenefits.com

Pay

Details about pay structure not specified.

Schedule

Details about schedule not specified.

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