GM Automotive Technician

Essential Duties And Responsibilities

• Examines customer vehicles.
• Identifies necessary vehicle repairs and maintenance.
• Estimates cost of repairs.
• Performs vehicle repairs and maintenance.
• Documents services performed.
• Performs services efficiently and according to dealership guidelines.
• Follows dealership and manufacturer service guidelines.
• Requests necessary parts.
• Effectively utilizes available technologies to enhance customer experience.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.

Supervisory Responsibilities

This job has no direct supervisory responsibilities.

Qualifications

• Thorough knowledge of automotive parts and systems.
• Demonstrable mechanical skills and knowledge.
• Technical training or commensurate technical experience required.
• Certified/senior technician with respective manufacturer.
• Valid Driver’s License.
• State inspection/emissions license required by State.
• All required manufacturer fundamental training and/or NAPA training provided by HAG.
• Meets and/or exceeds manufacturer requirements for ASE tests.
• Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.
• Basic Computer skills to utilize timekeeping system.
• Ability to learn parts department computer inventory and ordering system.
• Ability to understand and follow instructions.
• Ability to communicate effectively with customers and company personnel.

Physical Demands

• Must be able to lift up to (50) pounds.
• While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
• May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
• Frequently interacts with customers, service advisors and the service manager.

Core Values

• Servant Leadership
• Teamwork through Trust & Respect
• Integrity
• Commitment to Customer
• Passion for Winning
• Accountability at All Levels
• Commitment to Continuous Improvement

Salary Range

• Wages include Base Hourly Compensation of $25.00 - $35.00.
• The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.