DirectJobHub
Jobs · Project Management · Ohio

Global Travel & Logistics Program Manager (NJUS)

NetJets · Columbus, OH · 3 wk ago
Project ManagementFull-time

About the role

The Global Travel & Logistics Program Manager supports the strategic direction for the ground services, airline, hotel and technology programs. In collaboration with Global Travel & Logistics Leadership Team, supports the execution of 39 corporate initiatives designed to achieve innovative business travel solutions across all NetJets business units. The Global Travel & Logistics Program Manager's focus is on simplification, innovation, safety and service improvements.

Responsibilities

  • Brand ambassador for airline, hotel, and ground; collaborate with internal and external partners to provide education and communication on program offerings and improvements
  • Provide direct support to the Global Travel & Logistics department, operations, procurement, billing and external suppliers
  • Manage deviations to include billing issues/disputes; complete root cause analysis and identify themes for future improvements
  • Maintain management of feedback, supplier performance and program KPI’s
  • Recommend and implement improvements to current processes and procedures to improve the efficiency of the team and the overall program quality
  • Manage functional projects with moderate resource requirements, risk, and/or complexity
  • Responsible for case database and owning escalations / deviations
  • Conduct special event planning, coordination, sourcing, and execution for peak period and key events
  • Cross-train with Global Travel & Logistics Program Managers to provide additional resources to domains as needed
  • Closely engage with the Global Travel & Logistics Coordinators and Program Managers to ensure strategy is being properly executed; use to identify new opportunities process and program improvements
  • Solve problems in straightforward situations; analyze possible solutions using technical experience and judgment and precedents
  • Provide informal guidance to new team members
  • Administrative tasks as assigned by leaders of the Global Travel & Logistics team

Requirements

Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Qualifications

  • Advanced knowledge of MS office, excel knowledge required
  • Financial acumen preferred
  • Program management experience preferred
  • Ability to be successful in a highly collaborative environment
  • Ability to work under pressure and in crisis situations
  • Excellent verbal and written communication skills
  • Sound leadership and interpersonal skills
  • Ability to communicate difficult concepts and influence others to adopt a different point of view
  • Service oriented approach
  • Strong decision-making and problem-solving skills
  • Ability to manage and adapt to frequent changes
  • Proficiency in creating and delivering presentations
  • Travel may be required

Skills

  • GDS, IJETII knowledge is ideal
  • Knowledge of core competencies listed above

Benefits

  • Medical, Dental, and Vision
  • Healthcare Advocacy
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Health Savings Account with annual employer contribution
  • Wellness Programs & Discounts
  • Paid Time Off
  • Parental Leave of Absence
  • Life and Accident Insurance
  • Voluntary benefits (financial protection plans)
  • 401(k) plan, with 67% of every dollar you contribute matched by NetJets
  • Short and Long-Term Disability
  • Legal Plan
  • Identity Theft Protection Plans
  • Pet Insurance
  • Family & Caregiving Support

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.

Similar jobs