Global Trade Solutions, Head of US Healthcare - North America

Sector Expertise/ Impact on the business

• Structuring expertise
• Thorough knowledge of structured trade products including receivables, payables financing and structured trade loans and SBLCs (Standby Letter of Credits)/ Guarantees
• Ability to assess risk dynamics of clients and deals and build adequate risk mitigants to enable a sustainable and risk acceptable structure for the bank and the client
• Thorough understanding of regulatory framework and expertise in implementing multi-geography, multi-product deals
• Contribute to build out of next gen trade financing solutions to improve sector penetration and key wins to improve our sector revenues and returns
• Leverage trade expertise to provide solutions for replication opportunities across global GTRF (Global Trade and Receivables Finance) sites and develop a robust escalation framework to unblock deals
• In depth knowledge and experience in Trade Asset Distribution from large scale deal origination and sell down
• Maintain in-depth knowledge of global healthcare industry trends, supply chains, regulatory environments and working capital needs
• Understand current economic trends and impact on HSBC to identify key levers to capitalise on opportunities or minimise downside exposure
• Drive industry leading best practices across the GTS (Global Trade Solutions) and Bank network through partnership with internal teams as well as external industry experts, to generate insights and solutions
• Up skill sales force to drive strategic client conversations via regular teach in sessions, improving client understanding
• Represent the bank at industry events, trade forums and sector-focused client round tables
• Maintain strong awareness of competitor, economic, political, and regulatory environments impacting the business
• Maintain and enhance Company and Group image through establishing and maintaining a strong customer calling program and organising and participating in industry conferences/speaking engagements

Industry Growth

• Define, own, and execute trade finance growth strategy for the Healthcare Industry in alignment with the GTS strategy and in collaboration with GTS (Global Trade Solutions) regional and country leadership
• Identify and lead along with the GTS industry sales team a portfolio of healthcare clients across the eco-system including pharmaceuticals, med-tech, care providers, R&D(Research & Development), CRO (Contract Research Organisation) , CMO (Contract Manufacturing Organisation), distributors etc
• Direct resources to achieve sector specific targets and long-term growth in line with the GTS (Global Trade Solutions) strategic plan whilst maximizing the contribution of Healthcare Industry Group clients to the GTS portfolio
• Shape sector-specific solutions that align with the clients’ evolving working capital and trade finance needs
• Build a culture of sales excellence, lead origination, structuring, and negotiation of large and complex trade finance transactions across the gamut of core and structured trade solutions

Leadership & Teamwork

• Develop and lead a team of high-performance, specialised sales team focused on the Healthcare Industry Group
• Develop and maintain an environment of consistent performance measurement, training and development, career management and succession planning fostering a culture where exceptional talent is built and consistently thrives
• Lead and encourage constructive global teamwork by demonstrating collaboration and matrix navigation in action
• Champion the provision of knowledge, training, tools, content, and insights to build a “best in class” team and engage Healthcare clients effectively
• Promote colleague well-being and a diverse and inclusive culture where every individual can speak-up and bring their entire selves to work
• Live the HSBC values

Risk Management

• Ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation
• Adhere to HSBC risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by audit and/or external regulators
• Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of modern technology
• Demonstrate adherence of Regulatory & Compliance matters and maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with GTS FIM

Management of Risk

• Maintain and observe HSBC internal control standards, implement, and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators
• Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimising relations with regulators