Global Solutions Delivery Senior Specialist - Mobilization

Position Responsibilities

• Drive global user adoption and engagement by launching structured use-case strategies and targeted demo outreach.
• Establish regional feedback loops to capture daily operational bottlenecks and turn user friction into immediate product insights.
• Optimize platform usability by systematically gathering user feedback across global sites to eliminate operational friction.
• Standardize global expansion workflows by designing end-to-end operational blueprints, including SOPs, process flows, and RACI matrices across GOC regions using existing GOC frameworks.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years experience in program management, operational delivery or technology deployment.
• Experience supporting or managing multi-regional platform rollouts, software adoption frameworks, or scaled workflows.
• Experience establishing operational metrics (KPIs) and managing continuous feedback/quality assurance loops between regional operations and platform teams.

Preferred Qualifications

• Success executing rollouts of enterprise software, proprietary platforms, or AI-driven productivity tools across global regions.
• Proven ability to translate regional operational friction and field insights into technical feature requirements for engineering teams.
• Experience designing user-adoption strategies, including structured demo outreach and regional training initiatives.

Benefits

• Competitive wages.
• Comprehensive health care including medical, dental and vision coverage.
• Gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums.
• Free meals and snacks, and fun onsite experiences for employees who work onsite.

Pay

The base salary range for this full-time position is $93,600 - $112,300 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Schedule

Full-time position.

Qualifications

Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process.

Information Collected

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EEO Statement

Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.