Senior Solutions Delivery Specialist

Location: Huntsville, AL (Redstone Arsenal) – Full-Time, Day Shift with up to 10% travel required.

About the Role

SAIC is seeking a Senior Solutions Delivery Specialist to support the U.S. Army Combat Capabilities Development Command Aviation & Missile Center. The role combines military aviation operational knowledge with analytical, technical troubleshooting, and customer-support skills. The candidate will work independently to analyze complex operational and technical issues, identify root causes, develop solutions, and provide recommendations to program stakeholders.

Responsibilities

• Apply military aviation mission-planning and flight-operations knowledge to evaluate system capabilities, operational workflows, and user-reported issues.
• Collaborate with Soldiers, government stakeholders, software developers, testers, systems engineers, and cross-functional Agile teams to develop, enhance, test, and evaluate new or existing capabilities.
• Translate user-reported operational problems into clear technical descriptions, reproducible steps, expected behavior, and supporting evidence for software-development and test teams.
• Support requirements analysis, technical reviews, test planning, simulator-based evaluation, regression testing, user acceptance activities, and defect resolution.
• Perform work primarily in a computer-based office or laboratory environment, including extended analysis using mission-planning systems and flight simulators.
• Supervise or collaborate with other team members on technical efforts.

Requirements

• Bachelor’s degree and 14 years of experience; additional 4 years of experience may substitute for the degree.
• Active Secret security clearance with the ability to maintain; U.S. citizenship required.

Skills

Required

• Demonstrated military aviation mission-planning, flight-operations, or closely related operational aviation experience.
• Working knowledge of aviation flight-planning concepts, including routes, airspace, airports, navigation aids, aeronautical data, and applicable Instrument Flight Rules and Area Navigation concepts.
• Practical understanding of aircraft configuration, flight performance, weight and balance, and takeoff and landing planning.
• Ability to analyze and troubleshoot complex hardware, software, operating-system, configuration, or data-related issues.
• Demonstrated ability to independently learn and apply unfamiliar technical systems, operational concepts, data formats, or software tools.
• Ability to independently prioritize and manage multiple concurrent assignments while communicating status, risks, and dependencies.
• Strong collaboration skills with operational users, engineers, software developers, testers, program leadership, and government stakeholders.
• Strong written and oral communication skills, including the ability to explain technical subjects to both technical and nontechnical audiences.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.

Desired

• Experience as a rated military aviator, Instrument Examiner (IE), Instructor Pilot (IP), Maintenance Test Pilot (MTP), Tactical Operations Officer (TACOPS), or Aviation Mission Survivability Officer (AMSO) with Army aviation experience.
• Operational experience with the Aviation Mission Planning System (AMPS), Joint Mission Planning System (JMPS), or another military mission-planning, flight-planning, electronic-flight-bag, moving-map, or command-and-control system.
• Experience with one or more Army aviation platforms, including MH/UH-60, AH-64, MH/CH-47, MV-75, or fixed-wing aircraft; rotary-wing experience is preferred.
• Flight experience in a technically advanced or glass-cockpit aircraft.
• Experience performing or evaluating aircraft performance planning, weight and balance, Performance Planning Card (PPC) calculations, or Takeoff and Landing Data (TOLD) calculations in accordance with applicable Aircrew Training Manuals.
• Familiarity with geospatial information, aeronautical data, data conversion, database concepts, or structured data formats such as XML, JSON, CSV, or SQL.
• Knowledge of formal systems-engineering or software-engineering processes, including requirements development, requirements traceability, interface analysis, verification and validation, configuration management, and change control.
• Experience troubleshooting Windows-based enterprise systems, including application logs, system services, networking, security policies, software dependencies, and hardware interfaces.
• Experience using scripting, automation, or data-analysis tools such as PowerShell, Python, Excel Power Query, or comparable technologies.