Senior Global Mobility & Relocation Specialist
Applications will be accepted on an ongoing basis until the requisition is closed.
About the role
Blue Origin’s corporate functions provide centralized support across business units, functions, and locations. The Senior Global Mobility & Relocation Specialist owns and elevates the domestic relocation program, serving as the subject‑matter expert for U.S. relocations. This senior individual contributor partners with the relocation management company (Sirva), Talent Acquisition, HR Business Partners, and business leaders to deliver a seamless, high‑quality relocation experience for employees and their families. The role also supports international expansion efforts and leads special projects such as domestic office grand openings.
Responsibilities
- Domestic Relocation Program Ownership: Serve as primary owner for all U.S. domestic relocations, managing policy, process, service delivery, and employee experience end‑to‑end.
- Policy & Standards: Define, maintain, and continuously improve relocation policies, guidelines, benefit tiers, and exception frameworks.
- Vendor Partnership Management: Partner daily with Sirva, conduct performance reviews, manage SLAs, resolve escalations, and drive accountability for quality and timeliness.
- High‑Touch Employee Experience: Provide clear guidance, proactive communication, and personalized support throughout the relocation lifecycle.
- Stakeholder Advising: Consult with Talent Acquisition, HR Business Partners, Compensation, and hiring managers on relocation packages, policy interpretation, exceptions, and offer structuring.
- Program Performance & Continuous Improvement: Establish and track KPIs, SLAs, and health metrics; use data and feedback to identify gaps and improve efficiency, consistency, and quality.
- Documentation & Tools: Own SOPs, templates, communication assets, and knowledge‑base content; design and maintain tools that enable a scalable relocation experience.
- International Mobility Support: Partner with the Head of HR’s international expansion program to address cross‑border relocations, compliance, and new‑market entry.
- Special Projects: Lead high‑visibility People Operations initiatives such as domestic office grand openings and site‑readiness programs.
- Cross‑Functional Partnership: Build strong relationships with Talent Acquisition, HR Business Partners, Compensation & Benefits, Finance, Procurement, and business leaders.
- External Partner Management: Oversee relocation vendors, temporary housing providers, and other third‑party partners, ensuring clear service expectations and budget adherence.
Minimum Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 5+ years of progressive experience in global mobility, corporate relocation, or a closely related HR operations discipline, focusing on U.S. domestic relocation.
- Direct experience managing a relocation management company (RMC) partnership, including SLA management, performance reviews, escalation resolution, and service quality oversight.
- Proven track record owning or significantly improving a corporate relocation program, including policy design, benefit tier structuring, and exception management.
- Strong data and analytics skills; ability to build reporting, track program KPIs, and use metrics to drive operational improvements.
- Experience interpreting relocation policy and making exception decisions that balance employee experience with business and compliance considerations.
- Proficiency with Microsoft Office (Excel, Word, PowerPoint); experience with case management or mobility platforms (e.g., ServiceNow, Equus, or equivalent) preferred.
Preferred Qualifications
- Certified Relocation Professional (CRP) or Global Mobility Specialist (GMS) certification.
- Experience supporting international relocations or assignments, including cross‑border compliance, tax, and immigration considerations.
- Excellent interpersonal and communication skills with the ability to advise employees, hiring managers, and HR partners with empathy, clarity, and sound judgment.
- Experience with process improvement methodologies (e.g., Lean, Six Sigma) applied to HR service delivery.
- Background in a high‑growth, multi‑site, or engineering‑driven organization.
- Familiarity with AI‑enabled tools or automation applied to HR operations or mobility workflows.
- Experience leading or contributing to special projects such as office openings, site expansions, or large‑scale employee moves.
- Experience with vendor procurement, contract management, or RFP processes for relocation services.
Pay
Base Pay Range for Washington applicants: $134,434.00 – $188,207.25 (other site ranges may differ).
Benefits
- Medical, dental, vision insurance
- Basic and supplemental life insurance
- Paid parental leave
- Short‑ and long‑term disability
- 401(k) with company match up to 5%
- Education Support Program
- Stock options for regular employees (working ≥20 hours/week)
- Paid Time Off: up to 4 weeks per year based on scheduled hours, plus up to 14 company‑paid holidays
- Additional benefits and bonuses may be offered at the company’s discretion.
Culture Statement
Don’t meet all desired requirements? Studies show many people hesitate to apply unless they match every qualification. At Blue Origin we’re dedicated to building an authentic workplace. If you’re excited about this role but your experience isn’t a perfect match, we encourage you to apply—you may be the right candidate.
Export Control Regulations
Applicants must be a U.S. citizen or national, U.S. permanent resident (green card holder), or lawfully admitted into the U.S. as a refugee or asylee.