Global Services Data & Business Analyst (Hybrid)

Key Responsibilities & Qualifications

• Partner with global teams to define requirements, establish key performance indicators (KPIs), and manage project milestones from inception to delivery.
• Design and maintain advanced Tableau dashboards and visualizations that translate complex data into actionable insights for executive leadership.
• Own the data lifecycle by establishing "sources of truth," performing rigorous validation, and ensuring high standards of data accuracy and reporting automation.
• Drive efficiency by using Python, Alteryx, or SQL to automate manual reporting workflows and increase data velocity.
• Integrate AI/Machine Learning outputs into BI workflows to provide predictive forecasting and anomaly detection.
• Distill intricate technical concepts into clear recommendations to influence cross-functional stakeholders and support data-driven decision-making.

Requirements

• Education & Experience: Bachelor’s degree and 3+ years of experience in a highly analytical Data or Business Analyst role.
• Systems Expertise: Mastery of Tableau, SQL, and Advanced Excel; familiarity with Salesforce, Jira, or ServiceNow is preferred.