Global Security - Vendor Management and Performance -Vice President

About the role

Join a world-class team at the forefront of corporate security, where your expertise will drive strategic innovation and shape the future of global operations. Collaborate with senior leaders, influence key initiatives, and accelerate your career growth within a dynamic, industry-leading organization. In this role, you will define and implement the firm's corporate security strategy, advance security capabilities, and cultivate effective collaborations across functional and product teams. Ensure security initiatives align strategically with business objectives, respond to emerging threats, and support innovation and operational excellence through security best practices and a proactive risk management culture.

Responsibilities

• Serve as the primary vendor-facing lead for key Global Security suppliers, building trusted relationships and ensuring clear, consistent engagement across day-to-day operations and governance touchpoints.
• Own vendor communications strategy and execution, including outbound messaging, standards/expectations signaling, issue escalations, and follow-up communications to reinforce performance outcomes and required actions.
• Lead the governance rhythm with vendors, aligning internal stakeholders on objectives, required inputs, and the narrative to be communicated externally.
• Partner closely with internal performance monitoring and data teams to translate operational metrics and trends into vendor actions, commitments, and measurable improvement plans.
• Apply data-driven decisioning by synthesizing multi-source operational performance information into insights that inform vendor conversations, prioritization, and leadership-ready recommendations.
• Coordinate cross-functionally across Global Security (and with key partners such as sourcing/procurement, legal, risk, finance, and operations) to ensure vendor engagement aligns with firm policies, controls, and business practices.
• Proactively identify delivery risks, emerging issues, and systemic root causes impacting vendor performance; drive timely remediation through structured escalation, action tracking, and stakeholder updates.
• Promote adoption of the Corporate Security operating model by reinforcing standardized processes, expectations, and consistent communications across internal teams and external vendors.

Requirements

• Minimum 8 years of relevant experience in organizational strategy, governance, or program management.
• Expertise in implementing performance frameworks and execution of large-scale and complex initiatives.
• Ability to anticipate and identify risks/blockers to progress and collaborate to develop effective mitigants.
• Strong critical thinking and problem-solving skills and ability to prioritize workloads within a busy, dynamic environment.
• Excellent communication (both written and oral) skills, including the ability to present security and technology concepts to a broad range of stakeholders.
• Adept at developing relationships across organizational lines, including with senior executives.

Preferred Qualifications

• Significant experience in a similarly complex public or private sector organization (preferably in a regulated context but not limited to the financial industry).
• Experience working in or knowledge of security operations, including guard management, technical security systems, and incident management.
• Management consulting or internal consulting/corporate strategy team experience.
• A relevant postgraduate qualification or professional certifications.

Benefits

• Comprehensive health care coverage, including on-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.

Pay

Competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

About the team

Our professionals in Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent, and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations, and security operations on a global basis.