Global Security Investigator, Vice President

Join JPMorganChase, a leading financial institution with a rich 200-year history. We offer innovative financial solutions to a diverse clientele and a competitive rewards package.

About the role

As a Global Security Investigator within the Global Security team, you will conduct complex and sensitive employee investigations involving fraud and Code of Conduct violations. You will collaborate with Legal, Human Resources, Employee Relations, Compliance, and Audit teams to ensure the safety and integrity of our operations. This role involves gathering evidence, analyzing data, identifying fraudulent transactions, and recommending system, process, and procedural changes to mitigate risks. Safeguard our company's assets and reputation in a dynamic and inclusive environment.

Responsibilities

• Conduct the investigation process with a focus on gathering evidence for investigations, compiling it logically to identify subjects and perform root cause analysis.
• Work closely with Risk and other key line-of-business personnel to analyze controls based on investigation findings and recommend enhancements or remediation.
• Analyze and identify fraudulent transactions to mitigate reputation and financial risk.
• Recognize opportunities for addressing fraud issues, risks, and exposures.
• Maintain working relationships with federal, state, and local law enforcement and regulatory agencies.
• Gather evidence, interview witnesses and subjects, document findings in the case management system, and work with law enforcement for prosecution.
• Comply with regulatory requirements and identify control and procedural issues.
• Conduct investigative field work.
• Safeguard highly sensitive and confidential information.
• Support investigative teams outside of North America as needed.

Requirements

• 7+ years of experience in financial fraud investigations, related law enforcement, or retail banking operations.
• Ability to coordinate, work with, and gain the trust of business stakeholders, technical resources, and third-party vendors.
• Must be a team player.
• Able to articulate sophisticated fact patterns to non-technical line-of-business risk partners and memorialize investigations into regular reporting requirements.
• Strong background with Data Loss Prevention incidents.
• Demonstrated bias toward action.
• Excellent written and verbal communication skills.
• Able to brief Global Security management on key issues in a timely fashion.

Qualifications

• Bachelor’s degree in a related field or equivalent work experience desired.
• Knowledge of online banking systems, telephone banking risk management, Electronic Funds Transfer (EFT) systems, and/or risk management preferred.
• Industry-recognized certifications such as CFE, PCI, etc., preferred.

Benefits

• Competitive total rewards package including base salary, discretionary incentive compensation, and forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.

About Us

JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. With a history spanning over 200 years, we are leaders in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

About the Team

Our Global Security (GS) team protects the firm’s people and assets, ensuring the safety of business operations through technology, best-in-class talent, and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations, and security operations on a global basis.