Global Sales Account Director

About the role

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description, or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

The Global Sales Account Director leads highly complex strategic account programs and client initiatives, providing expert guidance on account strategy, relationship development, and revenue growth. This role drives the development of account plans, growth strategies, and value propositions for the most complex and high-value pharmaceutical distribution customers. The position also influences senior commercial and operational leaders on account management strategy, client investment priorities, and retention approaches.

Responsibilities

• Lead highly complex strategic account programs and client initiatives to support strategic growth and customer success.
• Drive development of account plans, growth strategies, and value propositions for the most complex and high-value pharmaceutical distribution customers.
• Influence senior commercial and operational leaders on account management strategy, client investment priorities, and retention approaches.
• Deliver high-stakes account reviews, executive business reviews, and client engagement programs with limited oversight.
• Build reusable account planning tools, client engagement frameworks, and best practices that scale account management capability.
• Mentor account managers and contribute to communities of practice to advance account management expertise across the function.
• Strengthen senior-level client relationships to drive long-term business partnerships and revenue growth.
• Partner cross-functionally with commercial, operational, and support teams to align account strategies with business objectives.

Qualifications

Required

• Bachelor’s degree in Business Administration, Marketing, Sales Management, or a related field, or equivalent experience.
• 8+ years of experience in account management, strategic account management, client relationship management, or a related field.

Preferred

• Master’s degree in Business Administration or a related field, or equivalent experience.
• Certification in sales management, customer success, account management, client relationship management, or equivalent.

Skills

• Strategic account management
• Revenue growth strategy
• Executive relationship management
• Client retention and engagement
• Cross-functional leadership and influence
• Business review and presentation skills
• Coaching and mentoring
• Value proposition development

Benefits

• Medical, dental, and vision care
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness
• Support for working families (backup dependent care, adoption assistance, infertility coverage, family building support)
• Behavioral health solutions
• Paid parental leave
• Paid caregiver leave
• Training programs, professional development resources, mentorship programs, employee resource groups, volunteer activities

Pay

Salary Range: $119,100 - $186,560 (National Average). Actual range may vary based on locale; ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois may be up to 10% lower than the minimum and 12% higher than the maximum.

Schedule

Full time