Global Product Marketing Manager - AI Technologies

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics.

About the role

The Global Product Marketing Manager – AI Technologies (GPMM-AI) is responsible for supporting the global downstream execution, adoption, performance monitoring, and lifecycle of ARTI (Arthrex's proprietary AI assistant) and other related AI-driven products. This role includes expert product knowledge, marketing execution, global training coordination, regional partnership, onsite support in Naples (Florida), and key performance indicator tracking. The GPMM-AI serves as a proactive information, enablement, and insights hub between the Germany-based AI Technologies team, Naples headquarters, global subsidiaries, Sales, MedEd, Marketing Communications, and other cross-functional stakeholders. The role ensures consistent global messaging, structured training, regional alignment, and high-quality execution of ARTI deployments across markets and educational environments.

Responsibilities

• Serve as the onsite representative of the AI Technologies team at Arthrex global headquarters, supporting leadership meetings, surgeon engagements, and strategic interactions.
• Prepare and deliver executive-level presentations and support live demonstrations for high-visibility and high-stakes engagements, ensuring clarity, accuracy, and timely readiness while maintaining close alignment with key stakeholders.
• Lead global downstream marketing strategy development and execution for the AI Technologies team’s product portfolio, including launch planning and commercialization activities.
• Own global messaging, positioning, and collateral development in partnership with Marketing Communications, ensuring consistent execution across regions while supporting localization where required.
• Act as the primary liaison between AI Technologies and global subsidiaries, establishing structured and recurring communication with regional product managers and sales leadership.
• Synthesize and communicate market feedback, product insights, and updates (e.g., features, timelines, training opportunities) to ensure alignment between global teams and Product Management.
• Develop, coordinate, and deliver global training programs for ARTI and future AI-driven solutions, including curriculum development, materials, and support for sales trainings, meetings, and congress engagements.
• Facilitate virtual and in-person sessions, providing expertise while capturing adoption signals and feedback to inform enablement effectiveness.
• Coordinate and support the deployment of ARTI and related AI-driven solutions in Medical Education environments, including labs, acting as the interface between AI Technologies, MedEd, and supporting functions.
• Establish and monitor key performance metrics for ARTI and future AI-enabled products (e.g., adoption, utilization, engagement), developing dashboards and reporting structures.
• Analyze usage data and field feedback to identify trends, risks, and opportunities, and present actionable insights and recommendations to leadership.
• Deliver competitive analysis, market intelligence, and opportunity assessments to support commercial strategy.
• Participate in overall product strategy by contributing downstream insights, adoption data, market feedback, and commercial considerations.
• May travel up to 30%, including global travel, to support regional activities, trainings, meetings, and events. In-office, Naples FL-based position; remote work is not supported.

Requirements

• Bachelor’s degree required.
• Advanced education (e.g., MBA) preferred.
• Minimum of 5 years of relevant experience required.
• Global medical device product marketing management knowledge and experience preferred.
• Understanding of clinical workflows and medical education environments is preferred.

Skills

• Excellent written and verbal English communication skills.
• Excellent presentation and training delivery capabilities.
• Strong collaboration and negotiation skills across cross-functional teams.
• Effective project management and organizational skills.
• Adaptability and openness to new ideas and approaches.
• Strong listening and problem-solving skills, including the ability to identify root causes and address stakeholder concerns.
• Ability to interpret AI-related concepts and performance indicators and translate them into clear business and clinical language.
• Strong analytical mindset with experience turning qualitative and quantitative data into actionable insights.
• High comfort operating in ambiguity and fast-evolving product environments, typical of AI-driven development cycles.
• Highly proficient in Microsoft PowerPoint, Excel, Power BI, Word, Outlook, and analytics or reporting tools.
• Comfortable working with dashboards, usage analytics, and AI-enabled product monitoring interfaces to interpret adoption patterns and system behavior.
• Databricks knowledge a plus.

Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)