Global People Data & Technology Specialist

About the role

The Global People Data & Technology Specialist is part of a forward-thinking People & Culture team responsible for administering, optimizing, and evolving Sage’s global HR technology ecosystem, including learning, performance, HRIS, compensation, and related platforms. This role combines hands-on HR technology expertise, strong analytical thinking, and a continuous improvement attitude to solve complex problems at the intersection of people and technology.

Responsibilities

• Projects & Transformation
  • Drive global HRIS implementations and transformation initiatives to standardize and globalize People & Culture processes, streamline operations across regions, and deliver an integrated, seamless employee experience through connected systems, data, and workflows.
  • Conduct user acceptance testing, quality assurance, issue tracking, and post-launch validation activities.
  • Support change readiness activities by preparing training materials, user guides, communications, and rollout support resources.
  • Identify practical opportunities to improve system processes, user experience, and operational efficiency based on day-to-day platform use.
• System Administration & Optimization
  • Administer, configure, and maintain global HR technology platforms, including HRIS, learning, performance management, and compensation systems.
  • Monitor system performance, data accuracy, and user access to support reliable day-to-day platform operations.
  • Fix system issues, identify root causes, and coordinate resolution with vendors, IT, or internal collaborators as needed.
  • Support system updates, releases, testing, and configuration changes to improve functionality, efficiency, and user experience.
  • Maintain system documentation, including configuration details, process guides, testing records, and user support materials.
• Integration & Data Management
  • Support the administration, monitoring, and maintenance of integrations across HR technology platforms.
  • Review integration outputs and data feeds to help identify errors, gaps, or inconsistencies between connected systems.
  • Perform routine data audits, cleansing, and validation to support accurate and reliable P&C data.
  • Assist with testing data flows, system updates, and integration changes in partnership with IT, vendors, and data teams.
  • Maintain documentation for integration processes, data mappings, audit results, and recurring data management activities.
• Reporting & Analytics
  • Prepare, maintain, and distribute recurring P&C reports and dashboards covering important information such as hiring, performance, learning, total rewards, and DEI.
  • Respond to routine and ad hoc reporting requests by gathering requirements, pulling data, and presenting information in a clear and usable format.
  • Review report outputs for accuracy, completeness, and consistency before distribution.
  • Support monthly, quarterly, and annual reporting cycles, including data pulls, validation, formatting, and follow-up corrections.
  • Assist with dashboard updates, report enhancements, and basic process improvements to improve reporting efficiency and user experience.
• Stakeholder & Vendor Management
  • Serve as a day-to-day point of contact for HR technology questions from P&C team members and employees.
  • Coordinate with vendors to track system issues, follow up on support tickets, and assist with enhancement requests.
  • Partner with IT, Security, and Data teams to support system access, compliance, security, and operational requirements.
  • Assist with vendor evaluations by gathering information, documenting requirements, and supporting comparison of available options.
  • Communicate system updates, changes, and support resources to collaborators to help promote effective system use.

Skills

• Technical Skills
  • Hands-on experience administering and supporting multiple HR technology platforms, such as Workday, Oracle HCM, Docebo, SuccessFactors, Team Tailor, or similar systems.
  • Working knowledge of HR system configuration, user access, security roles, workflows, testing, and routine system maintenance.
  • Strong Excel skills, including data cleanup, validation, manipulation, reconciliation, and basic analysis.
  • Understanding of HR data structures, data quality, integrations, and data flow between connected systems.
  • Experience creating, maintaining, and validating reports and dashboards using HR systems or business intelligence tools.
  • Ability to support system updates, releases, configuration changes, troubleshooting, and user acceptance testing.
• Analytical & Problem Solving
  • Strong analytical attitude with the ability to investigate system issues, identify root causes, and recommend practical resolution steps.
  • Diligent with a structured approach to solve, data validation, and process review.
  • Able to analyze data, reports, and system outputs to identify errors, trends, gaps, or inconsistencies.
  • Comfortable working through ambiguity in a complex, multi-system environment while advancing issues appropriately.
  • Able to prioritize competing issues and resolve problems efficiently while maintaining accuracy and service quality.
• Interpersonal & Communication
  • Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical collaborators.
  • Collaborative and service-oriented, with the ability to build effective working relationships across P&C, IT, vendors, and business teams.
  • Customer-focused approach with a commitment to timely follow-up, practical support, and high-quality outcomes.
  • Able to gather collaborator needs, clarify requirements, and communicate system updates, issues, and resolutions effectively.
  • Able to manage multiple priorities and collaborator requests while maintaining responsiveness, accuracy, and professionalism.
• Mindset & Ways of Working
  • Curious and proactive, with a strong learning attitude and willingness to build expertise across HR technology platforms, processes, and tools.
  • Self-motivated and comfortable working independently in a remote environment while staying connected, responsive, and accountable.
  • Diligent and quality-focused, with a commitment to accuracy, documentation, and consistent follow-through.
  • Adaptable and resilient in a changing environment, with the ability to adjust priorities and remain effective as business needs evolve.
  • Continuous improvement attitude, with a practical focus on making systems, processes, and user experiences more efficient and effective.

Qualifications

• Equivalent professional experience in Human Resources, Information Systems, Business, Data Analytics, HR Technology, or a related field; degree preferred but not required.
• HR technology certifications, such as Workday, SAP, Oracle or ServiceNow HR, are a plus.
• Project management experience or certification is a plus.

Preferred Skills

• Experience supporting or working with HR technology platforms such as Workday, Oracle HCM, SAP SuccessFactors, Docebo, Team Tailor, ServiceNow HR, or similar systems.
• Familiarity with reporting and analytics tools such as Power BI, Tableau, Looker, or built-in HR system reporting tools.
• Exposure to workflow automation, API integrations, system connectors, or tools that improve process efficiency.
• Understanding of HR data quality, integrations, data mapping, and data flow between systems.
• Familiarity with workforce reporting, DEI metrics, employee lifecycle data, or people analytics guidelines.
• Interest in emerging HR technology, including AI-enabled tools, automation, and digital employee experience solutions.
• Awareness of data privacy and confidentiality requirements, including GDPR or other regional privacy standards.
• Curiosity and enthusiasm for learning new systems, improving processes, and helping build a modern global People Technology function.

Benefits

• Highly competitive and comprehensive PPO medical, dental, and vision care benefits package with Sage covering most of the premium costs.
• Unique program benefits that support a healthy life.
• Company-sponsored anniversary trip every 5 years.
• 401(k)-matching program of 100% up to 5% of pay.
• Financial support for bachelor's and graduate-level degree programs as well as learning for personal interest.
• Hybrid or remote work options, depending on the role.