Global Payroll Operations Specialist (Indonesia)

Responsibilities

• Execute timely payroll, filings, and payments for all customers across key countries
• Drive issue resolution and communication with various government agencies and partners; directly interface with our customers and resolve issues on their behalf
• Work closely with Global Payroll Engineering and Product teams to ensure that:
• Natively built payroll software supports key payroll and tax compliance requirements
• Product bugs and product issues (e.g., calculation errors, file generation errors) are quickly addressed
• Internal tooling requirements are properly prioritised and implemented

Requirements

• Minimum of 4+ years in an Indonesia payroll processing role, and 2+ years in a client facing role
• Direct experience running payroll with local Indonesia payroll softwares. Deep expertise of Indonesia payroll and ability to run end to end processes within the country
• Bonus if you have experience running payroll in additional APAC countries
• Process payroll activities in accordance with company guidelines, social security, legislations and local taxes requirements
• Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with Salesforce queues, JIRA, and Confluence a plus
• Able to review and validate calculations
• Must have understanding of payroll concepts
• Strong knowledge of payroll regulations
• Experience with payroll related systems and software
• Deep understanding of the leave entitlements
• Good knowledge of labor legislation
• Able to work under strict deadlines
• Fluent in English - written and spoken
• Experience in additional APAC, LATAM, EMEA countries is a bonus

Qualifications

• Minimum of 4+ years in an Indonesia payroll processing role, and 2+ years in a client facing role
• Direct experience running payroll with local Indonesia payroll softwares. Deep expertise of Indonesia payroll and ability to run end to end processes within the country
• Bonus if you have experience running payroll in additional APAC countries
• Process payroll activities in accordance with company guidelines, social security, legislations and local taxes requirements
• Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with Salesforce queues, JIRA, and Confluence a plus
• Able to review and validate calculations
• Must have understanding of payroll concepts
• Strong knowledge of payroll regulations
• Experience with payroll related systems and software
• Deep understanding of the leave entitlements
• Good knowledge of labor legislation
• Able to work under strict deadlines
• Fluent in English - written and spoken
• Experience in additional APAC, LATAM, EMEA countries is a bonus