Global Organizational Change Management (OCM) Solution Director

Key Responsibilities

• Collaborate with leaders to establish and execute the global OCM vision, strategy, and roadmap aligned with Black & Veatch’s broader consulting and digital transformation services.
• Design and scale a repeatable, high-quality global OCM operating model, including standards, tools, methodologies, and quality assurance.
• Build a sustainable solution that balances innovation, rigor, and measurable client outcomes.
• Develop and execute a recruiting and talent roadmap to unlock OCM growth across key opportunities areas.

Client Advisory & Executive Engagement

• Serve as a trusted executive advisor to senior client leaders, including CEOs, CIOs, COOs, and executive steering committees.
• Contribute to high-stakes, enterprise-scale transformation engagements involving digital, operational, regulatory, and organizational change.
• Clearly articulate the value of change management in complex, asset-intensive environments and deliver outcomes that drive adoption, realization of benefits, and long-term value.

Commercial Growth & Market Development

• Partner with sales, account leaders, and delivery teams to grow OCM revenue and expand market presence globally.
• Shape and support major pursuits, proposals, and client presentations, including executive-level storytelling and value propositions.
• Refine and develop differentiated offerings tailored to Black & Veatch’s core markets (energy, water, utilities, oil and gas, infrastructure, and industrial clients) to build a targeted OCM offering portfolio inclusive of standalone OCM opportunities and joint offerings with complimentary advisory solutions across markets (e.g., asset management or grid modernization systems implementation, strategic planning & business transformation projects, and digital and AI implementation).
• Drive thought leadership and market presence (incl. events and conferences) to improve market positioning for the OCM solution.

Execution Excellence

• Ensure consistent, high-quality delivery across all OCM engagements, with clear metrics and outcomes.
• Oversee and direct team to achieve all performance metrics goals.
• Identify, manage, and mitigate risks associated with team execution and delivery.
• Integrate OCM seamlessly with program management, digital delivery, IT/OT transformation, and business consulting services.
• Elevate the maturity of change practices across Black & Veatch through enablement, coaching, and knowledge sharing.

Management Responsibilities

• Preferred qualifications include an advanced degree (MBA, MS, or equivalent), experience operating in global, matrixed consulting or professional services environments, experience in asset-intensive, regulated, or infrastructure-focused industries, and experience in the energy and water infrastructure domain.