Global Operational Resilience Manager
- each responsibility.
Qualifications: list items.
Benefits: list: medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, personal well-being benefits (mental health). Also mention Personal Time Off per fiscal year, calendar of holidays, two breaks each year (year end and around July 4th). Also mention eligibility.
Pay: California Salary Range: $111300 - $215100. Also mention that salary determined based on factors. We'll include that as Pay section.
Schedule: standard work hours, personal time off, holidays, breaks. We'll include.
We must not create sections with filler like "commensurate with experience". We have actual content.
We must output only HTML fragment, no /. Use
for section headings. Use
- for lists. Use
for prose. We need to decide which sections to include: About the role (intro paragraph), Responsibilities, Qualifications, Benefits, Pay, Schedule. Let's craft. About the role: combine intro sentences: "Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team." That's prose. Responsibilities: list each bullet. We need to split the responsibilities paragraph into items. The paragraph: "Manage the adoption of operational resilience standards, controls, methodologies, and evidence expectations across Global Functions, Member Firms, and third-party delivery teams, including annual conformance activity, status reporting, issue tracking, and remediation follow-upPlan, coordinate, deliver, and evaluate business resilience exercises (for example, table-tops), including scenario development, participant coordination, lessons learned, and improvement reportingMaintain and improve operational resilience, incident management, and crisis management frameworks, including plans, protocols, processes, playbooks, procedures, templates, and supporting guidanceSupport operational resilience risk horizon scanning by consolidating inputs, assessing and prioritizing disruption risks, developing scenario analysis, updating response strategies, and preparing reports for KPMGI stakeholdersCoordinate the Global Business Resilience Community through agenda planning, presenter coordination, session materials, recap communications, SharePoint updates, and knowledge sharing across Member Firms and KPMGI teamsProvide operational support during incidents and crises, including meeting coordination, action tracking, documentation, and escalation support aligned with KPMGI's crisis management frameworkAct with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment" We need to separate by verbs: Manage..., Plan..., Maintain..., Support..., Coordinate..., Provide..., Act... We'll make each a
- . Qualifications: list items. Paragraph: "Minimum five years of recent experience in operational resilience, business continuity, crisis management, risk management, technology resilience, third-party resilience, or related disciplineBachelor's degree from an accredited college or university or five years equivalent work experienceProficiency with Microsoft 365 tools, including SharePoint, Teams, OneDrive, Outlook, PowerPoint, and Excel, to support collaboration, coordination, information management, and reporting along with experience with Power BI dashboards and the responsible use of AI-enabled tools for analysis, process improvement, scenario development, or resilience planning is preferredUnderstanding of critical business services, impact tolerances, business continuity, IT disaster recovery, crisis management, third-party resilience, incident management, exercise design, and lessons learned processes along with familiarity with relevant standards and frameworks, such as ISO 22301, ISO 22398, NIST-aligned practices, or DORA, is preferredExperience coordinating cross-functional programs, maintaining standards or framework documentation, tracking issues and actions, engaging internal and third-party delivery teams, and overseeing delivery quality, timelines, and outcomes against agreed expectationsStrong stakeholder management and communication skills, with experience building trusted relationships, working effectively with global teams, managing competing priorities, and influencing outcomes through clear communication, consistent follow-up, and practical problem-solving across functions, geographies, and levels of seniorityApplicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)" We need to split into items: Minimum five years..., Bachelor's degree..., Proficiency..., Understanding..., Experience coordinating..., Strong stakeholder..., Applicants must be authorized... We'll make each a
- .
Benefits: list: "Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health." Also "Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year." Also "Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday."
We'll make
- each.
Pay: "California Salary Range: $111300 - $215100" Also note "Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations." We'll include that as prose maybe
. Schedule: maybe combine standard work hours, PTO, holidays, breaks. Already covered in benefits? But we can make Schedule section: "Standard work hours, Personal Time Off per fiscal year, calendar of holidays, two breaks each year (year end and around July 4th)." We'll keep as
. We must not duplicate content. Benefits already includes PTO etc. But we can keep schedule separate focusing on work hours and time off. However benefits already mentions PTO per fiscal year, holidays, breaks. To avoid duplication, maybe we keep schedule as just "Standard work hours" (not specified). But we don't have explicit standard work hours mentioned. The posting says "Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year." So standard work hours is referenced but not given. We could still include schedule section referencing that. It's not filler. We'll include schedule: "Standard work hours (based on job classification) with Personal Time Off per fiscal year, observed holidays, and two annual breaks (year end and around July 4th)." That's derived from benefits text but not duplicate exactly; it's okay. We must not include boilerplate like EEO etc. Remove all that. Now produce HTML. Let's craft:
About the role
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.
Responsibilities
- Manage the adoption of operational resilience standards, controls, methodologies, and evidence expectations across Global Functions, Member Firms, and third-party delivery teams, including annual conformance activity, status reporting, issue tracking, and remediation follow-up
- Plan, coordinate, deliver, and evaluate business resilience exercises (for example, table-tops), including scenario development, participant coordination, lessons learned, and improvement reporting
- Maintain and improve operational resilience, incident management, and crisis management frameworks, including plans, protocols, processes, playbooks, procedures, templates, and supporting guidance
- Support operational resilience risk horizon scanning by consolidating inputs, assessing and prioritizing disruption risks, developing scenario analysis, updating response strategies, and preparing reports for KPMGI stakeholders
- Coordinate the Global Business Resilience Community through agenda planning, presenter coordination, session materials, recap communications, SharePoint updates, and knowledge sharing across Member Firms and KPMGI teams
- Provide operational support during incidents and crises, including meeting coordination, action tracking, documentation, and escalation support aligned with KPMGI's crisis management framework
- Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications
- Minimum five years of recent experience in operational resilience, business continuity, crisis management, risk management, technology resilience, third-party resilience, or related discipline
- Bachelor's degree from an accredited college or university or five years equivalent work experience
- Proficiency with Microsoft 365 tools, including SharePoint, Teams, OneDrive, Outlook, PowerPoint, and Excel, to support collaboration, coordination, information management, and reporting along with experience with Power BI dashboards and the responsible use of AI-enabled tools for analysis, process improvement, scenario development, or resilience planning is preferred
- Understanding of critical business services, impact tolerances, business continuity, IT disaster recovery, crisis management, third-party resilience, incident management, exercise design, and lessons learned processes along with familiarity with relevant standards and frameworks, such as ISO 22301, ISO 22398, NIST-aligned practices, or DORA, is preferred
- Experience coordinating cross-functional programs, maintaining standards or framework documentation, tracking issues and actions, engaging internal and third-party delivery teams, and
- each.
Pay: "California Salary Range: $111300 - $215100" Also note "Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations." We'll include that as prose maybe
- for lists. Use