Global Operational Resilience Manager
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove the EEO statement, visa sponsorship details? The visa sponsorship is part of qualifications? It says "Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity". That's a qualification/requirement. Should we keep? It's substantive info about eligibility. Probably keep as part of Qualifications or Requirements. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to keep that requirement.
We also need to remove the EEO boilerplate and the "No phone calls or agencies please." etc. Also remove the "KPMG recruits on a rolling basis." etc. Also remove the Los Angeles County applicants section? That seems like legal/EEO? It's about Fair Chance Act. Might be considered boilerplate? It's specific to location but still legal. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. The Los Angeles County section is about criminal history considerations; might be considered EEO/legal. Safer to remove it.
Also remove the link to salary ranges etc? The salary range is substantive; we need to keep that. The link to salary ranges by city outside of CA is maybe a reference; we could keep as a link? The instruction: preserve ALL substantive information; do not invent or summarize away detail. The link is part of the posting; we could keep as maybe? But they didn't mention handling links; we can keep as plain text URL.
We need to format sections.
Let's extract content:
Intro paragraph: "Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team."
That's About the role? Actually it's about company. Could be "About the role" or "About KPMG". We'll use "About the role" as heading.
Then "KPMG is currently seeking a Manager, Operational Resilience to join our Global Operations Group which is part of KPMG International." That's also part of intro; we can include in same paragraph.
Then Responsibilities: list items (they are separated by commas? Actually each responsibility is a sentence separated by no bullet but we can treat each as list item). We'll create
- for each.
Responsibilities list:
- Manage the adoption of operational resilience standards, controls, methodologies, and evidence expectations across Global Functions, Member Firms, and third-party delivery teams, including annual conformance activity, status reporting, issue tracking, and remediation follow-up
- Plan, coordinate, deliver, and evaluate business resilience exercises (for example, table-tops), including scenario development, participant coordination, lessons learned, and improvement reporting
- Maintain and improve operational resilience, incident management, and crisis management frameworks, including plans, protocols, processes, playbooks, procedures, templates, and supporting guidance
- Support operational resilience risk horizon scanning by consolidating inputs, assessing and prioritizing disruption risks, developing scenario analysis, updating response strategies, and preparing reports for KPMGI stakeholders
- Coordinate the Global Business Resilience Community through agenda planning, presenter coordination, session materials, recap communications, SharePoint updates, and knowledge sharing across Member Firms and KPMGI teams
- Provide operational support during incidents and crises, including meeting coordination, action tracking, documentation, and escalation support aligned with KPMGI's crisis management framework
- Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications: list items:
- Minimum five years of recent experience in operational resilience, business continuity, crisis management, risk management, technology resilience, third-party resilience, or related discipline
- Bachelor's degree from an accredited college or university or five years equivalent work experience
- Proficiency with Microsoft 365 tools, including SharePoint, Teams, OneDrive, Outlook, PowerPoint, and Excel, to support collaboration, coordination, information management, and reporting along with experience with Power BI dashboards and the responsible use of AI-enabled tools for analysis, process improvement, scenario development, or resilience planning is preferred
- Understanding of critical business services, impact tolerances, business continuity, IT disaster recovery, crisis management, third-party resilience, incident management, exercise design, and lessons learned processes along with familiarity with relevant standards and frameworks, such as ISO 22301, ISO 22398, NIST-aligned practices, or DORA, is preferred
- Experience coordinating cross-functional programs, maintaining standards or framework documentation, tracking issues and actions, engaging internal and third-party delivery teams, and overseeing delivery quality, timelines, and outcomes against agreed expectations
- Strong stakeholder management and communication skills, with experience building trusted relationships, working effectively with global teams, managing competing priorities, and influencing outcomes through clear communication, consistent follow-up, and practical problem-solving across functions, geographies, and levels of seniority
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Then Benefits and Pay:
Paragraph: "KPMG LLP and its subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=5127_9_26 California Salary Range: $111300 - $215100 KPMG offers a comprehensive compensation and benefits package."
We need to separate Benefits and Pay sections if there is specific content. The posting includes salary range (Pay) and benefits description. Also schedule info: Personal Time Off per fiscal year, holidays, two breaks etc. That's schedule/benefits.
We could create sections: Benefits, Pay, Schedule. But we should avoid thin sections. Maybe combine Benefits and Pay? But instruction: Prefer a few substantive sections over many thin ones. However we have distinct info: Benefits (medical, dental, vision, disability, life insurance, 401k, well-being), Pay (salary range), Schedule (PTO, holidays, breaks). Each is substantive enough. We'll create three sections.
We need to use
for each heading. Use - for any list of duties/requirements/benefits. For Benefits we can list items: medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, robust suite of personal well-being benefits to support mental health. Also maybe mention eligibility based.
For Schedule: list Personal Time Off per fiscal year, calendar of holidays, two breaks each year (year end and around July 4th) where employees will not be required to use PTO.
For Pay: just the salary range; could be a
.
We also need to include the link for salary ranges by city outside of CA as part of Pay section maybe.
We must not include boilerplate like "KPMG LLP and its subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges." That's somewhat legal but it's about salary ranges display; could be considered part of Pay section? It's substantive about how ranges are displayed. Might keep as a brief paragraph.
We also need to include the sentence: "Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations." That's also Pay.
We also need to include: "In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility." That's Benefits intro.
We also need to include: "Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday." That's Schedule.
We also need to include: "Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work." That's Benefits.
We also need to include: "Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=5127_9_26" That's Pay.
We also need to include: "California Salary Range: $111300 - $215100" That's Pay.
We also need to include: "KPMG offers a comprehensive compensation and benefits package." That's maybe redundant.
Now we need to strip out boilerplate: EEO statements, "No phone calls or agencies please.", "KPMG recruits on a rolling basis.", "Los Angeles County applicants..." etc.
Also remove the duplicated lines: maybe the line "KPMG offers a comprehensive compensation and benefits package." appears twice? We'll keep once.
Now construct HTML.
We'll start with
About
for prose. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove the EEO statement, visa sponsorship details? The visa sponsorship is part of qualifications? It says "Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity". That's a qualification/requirement. Should we keep? It's substantive info about eligibility. Probably keep as part of Qualifications or Requirements. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to keep that requirement. We also need to remove the EEO boilerplate and the "No phone calls or agencies please." etc. Also remove the "KPMG recruits on a rolling basis." etc. Also remove the Los Angeles County applicants section? That seems like legal/EEO? It's about Fair Chance Act. Might be considered boilerplate? It's specific to location but still legal. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. The Los Angeles County section is about criminal history considerations; might be considered EEO/legal. Safer to remove it. Also remove the link to salary ranges etc? The salary range is substantive; we need to keep that. The link to salary ranges by city outside of CA is maybe a reference; we could keep as a link? The instruction: preserve ALL substantive information; do not invent or summarize away detail. The link is part of the posting; we could keep as maybe? But they didn't mention handling links; we can keep as plain text URL. We need to format sections. Let's extract content: Intro paragraph: "Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team." That's About the role? Actually it's about company. Could be "About the role" or "About KPMG". We'll use "About the role" as heading. Then "KPMG is currently seeking a Manager, Operational Resilience to join our Global Operations Group which is part of KPMG International." That's also part of intro; we can include in same paragraph. Then Responsibilities: list items (they are separated by commas? Actually each responsibility is a sentence separated by no bullet but we can treat each as list item). We'll create
- for each.
Responsibilities list:
- Manage the adoption of operational resilience standards, controls, methodologies, and evidence expectations across Global Functions, Member Firms, and third-party delivery teams, including annual conformance activity, status reporting, issue tracking, and remediation follow-up
- Plan, coordinate, deliver, and evaluate business resilience exercises (for example, table-tops), including scenario development, participant coordination, lessons learned, and improvement reporting
- Maintain and improve operational resilience, incident management, and crisis management frameworks, including plans, protocols, processes, playbooks, procedures, templates, and supporting guidance
- Support operational resilience risk horizon scanning by consolidating inputs, assessing and prioritizing disruption risks, developing scenario analysis, updating response strategies, and preparing reports for KPMGI stakeholders
- Coordinate the Global Business Resilience Community through agenda planning, presenter coordination, session materials, recap communications, SharePoint updates, and knowledge sharing across Member Firms and KPMGI teams
- Provide operational support during incidents and crises, including meeting coordination, action tracking, documentation, and escalation support aligned with KPMGI's crisis management framework
- Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications: list items:
- Minimum five years of recent experience in operational resilience, business continuity, crisis management, risk management, technology resilience, third-party resilience, or related discipline
- Bachelor's degree from an accredited college or university or five years equivalent work experience
- Proficiency with Microsoft 365 tools, including SharePoint, Teams, OneDrive, Outlook, PowerPoint, and Excel, to support collaboration, coordination, information management, and reporting along with experience with Power BI dashboards and the responsible use of AI-enabled tools for analysis, process improvement, scenario development, or resilience planning is preferred
- Understanding of critical business services, impact tolerances, business continuity, IT disaster recovery, crisis management, third-party resilience, incident management, exercise design, and lessons learned processes along with familiarity with relevant standards and frameworks, such as ISO 22301, ISO 22398, NIST-aligned practices, or DORA, is preferred
- Experience coordinating cross-functional programs, maintaining standards or framework documentation, tracking issues and actions, engaging internal and third-party delivery teams, and overseeing delivery quality, timelines, and outcomes against agreed expectations
- Strong stakeholder management and communication skills, with experience building trusted relationships, working effectively with global teams, managing competing priorities, and influencing outcomes through clear communication, consistent follow-up, and practical problem-solving across functions, geographies, and levels of seniority
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Then Benefits and Pay:
Paragraph: "KPMG LLP and its subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=5127_9_26 California Salary Range: $111300 - $215100 KPMG offers a comprehensive compensation and benefits package."
We need to separate Benefits and Pay sections if there is specific content. The posting includes salary range (Pay) and benefits description. Also schedule info: Personal Time Off per fiscal year, holidays, two breaks etc. That's schedule/benefits.
We could create sections: Benefits, Pay, Schedule. But we should avoid thin sections. Maybe combine Benefits and Pay? But instruction: Prefer a few substantive sections over many thin ones. However we have distinct info: Benefits (medical, dental, vision, disability, life insurance, 401k, well-being), Pay (salary range), Schedule (PTO, holidays, breaks). Each is substantive enough. We'll create three sections.
We need to use
for each heading. Use
- for any list of duties/requirements/benefits. For Benefits we can list items: medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, robust suite of personal well-being benefits to support mental health. Also maybe mention eligibility based.
For Schedule: list Personal Time Off per fiscal year, calendar of holidays, two breaks each year (year end and around July 4th) where employees will not be required to use PTO.
For Pay: just the salary range; could be a
. We also need to include the link for salary ranges by city outside of CA as part of Pay section maybe. We must not include boilerplate like "KPMG LLP and its subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges." That's somewhat legal but it's about salary ranges display; could be considered part of Pay section? It's substantive about how ranges are displayed. Might keep as a brief paragraph. We also need to include the sentence: "Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations." That's also Pay. We also need to include: "In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility." That's Benefits intro. We also need to include: "Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday." That's Schedule. We also need to include: "Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work." That's Benefits. We also need to include: "Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=5127_9_26" That's Pay. We also need to include: "California Salary Range: $111300 - $215100" That's Pay. We also need to include: "KPMG offers a comprehensive compensation and benefits package." That's maybe redundant. Now we need to strip out boilerplate: EEO statements, "No phone calls or agencies please.", "KPMG recruits on a rolling basis.", "Los Angeles County applicants..." etc. Also remove the duplicated lines: maybe the line "KPMG offers a comprehensive compensation and benefits package." appears twice? We'll keep once. Now construct HTML. We'll start with
About
- for any list of duties/requirements/benefits. For Benefits we can list items: medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, robust suite of personal well-being benefits to support mental health. Also maybe mention eligibility based.
For Schedule: list Personal Time Off per fiscal year, calendar of holidays, two breaks each year (year end and around July 4th) where employees will not be required to use PTO.
For Pay: just the salary range; could be a