Jobs · Tennessee

Global Operational Resilience Manager

KPMG US · Memphis, TN · 4 wk ago
Hybrid$111k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. Must not create sections with filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. The posting includes salary range (California Salary Range: $111300 - $215100) and mentions benefits package. So we can include Pay and Benefits sections. Schedule? Not mentioned. So we omit Schedule. Also maybe "About the role" is present: first paragraph describing KPMG and role. That can be About the role. Responsibilities are listed after "Responsibilities:" with bullet-like sentences separated by line breaks? Actually it's a paragraph with sentences separated by no punctuation? It says: "Responsibilities: Manage the adoption ... Plan, coordinate ... Maintain and improve ... Support ... Coordinate ... Provide operational support ... Act with integrity ..." We'll need to split into list items. Qualifications: after "Qualifications:" there is a list of items. We'll need to split into list items. Skills? There's mention of proficiency with Microsoft 365 tools, Power BI, AI-enabled tools, understanding of standards, experience coordinating cross-functional programs, stakeholder management, etc. Those could go under Skills or Requirements. The instruction says we can have sections like Requirements, Qualifications, Skills. We need to decide where to put content. The posting has "Qualifications:" heading with bullet items. Also there is "Minimum five years of recent experience..." etc. Those are qualifications. Also there is "Proficiency with Microsoft 365 tools..." etc. Those could be skills. Also "Understanding of critical business services..." etc. Also "Experience coordinating cross-functional programs..." etc. Also "Strong stakeholder management and communication skills..." etc. Also "Applicants must be authorized to work in the U.S...." That's a requirement (legal). So we could have sections: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay. Or combine Qualifications and Skills? The instruction: Prefer a few substantive sections over many thin ones. So we could combine qualifications and skills into one "Qualifications" section, but we also have separate "Skills" heading possible. However we need to avoid thin sections. Let's see: Qualifications list includes experience, degree, proficiency, understanding, experience coordinating, stakeholder management, work authorization. That's fairly substantive. Could be one section. Skills could be omitted if we put those under Qualifications. But we have a separate "Skills" heading possible; but we might not need it if we can incorporate. The instruction: Use headings only when posting has real, specific content for it. So we can decide to have Qualifications (includes all). Skills maybe not needed. Benefits and Pay we have content. Schedule none. About the role we have intro. Responsibilities we have list. Thus sections: About the role, Responsibilities, Qualifications, Benefits, Pay. Now we need to format:

About the role

then

with prose. Then

Responsibilities

then
  • items. Then

    Qualifications

    then
    • items. Then

      Benefits

      then
      • items (maybe also prose). Then

        Pay

        then

        with salary range. We must preserve all substantive information. Let's extract. About the role: The first paragraph: "Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a Manager, Operational Resilience to join our Global Operations Group which is part of KPMG International." We should not repeat job title as heading, but we can include it in prose. That's fine. Now Responsibilities: The text after "Responsibilities:" includes multiple items separated by line breaks? Actually it's a single paragraph with sentences separated by no punctuation? Let's copy: "Manage the adoption of operational resilience standards, controls, methodologies, and evidence expectations across Global Functions, Member Firms, and third-party delivery teams, including annual conformance activity, status reporting, issue tracking, and remediation follow-upPlan, coordinate, deliver, and evaluate business resilience exercises (for example, table-tops), including scenario development, participant coordination, lessons learned, and improvement reportingMaintain and improve operational resilience, incident management, and crisis management frameworks, including plans, protocols, processes, playbooks, procedures, templates, and supporting guidanceSupport operational resilience risk horizon scanning by consolidating inputs, assessing and prioritizing disruption risks, developing scenario analysis, updating response strategies, and preparing reports for KPMGI stakeholdersCoordinate the Global Business Resilience Community through agenda planning, presenter coordination, session materials, recap communications, SharePoint updates, and knowledge sharing across Member Firms and KPMGI teamsProvide operational support during incidents and crises, including meeting coordination, action tracking, documentation, and escalation support aligned with KPMGI's crisis management frameworkAct with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment" We need to split into sensible list items. Likely each sentence before a capital letter? Let's identify: 1. Manage the adoption of operational resilience standards, controls, methodologies, and evidence expectations across Global Functions, Member Firms, and third-party delivery teams, including annual conformance activity, status reporting, issue tracking, and remediation follow-up 2. Plan, coordinate, deliver, and evaluate business resilience exercises (for example, table-tops), including scenario development, participant coordination, lessons learned, and improvement reporting 3. Maintain and improve operational resilience, incident management, and crisis management frameworks, including plans, protocols, processes, playbooks, procedures, templates, and supporting guidance 4. Support operational resilience risk horizon scanning by consolidating inputs, assessing and prioritizing disruption risks, developing scenario analysis, updating response strategies, and preparing reports for KPMGI stakeholders 5. Coordinate the Global Business Resilience Community through agenda planning, presenter coordination, session materials, recap communications, SharePoint updates, and knowledge sharing across Member Firms and KPMGI teams 6. Provide operational support during incidents and crises, including meeting coordination, action tracking, documentation, and escalation support aligned with KPMGI's crisis management framework 7. Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment We'll make each a

      • . Now Qualifications: After "Qualifications:" we have: "Minimum five years of recent experience in operational resilience, business continuity, crisis management, risk management, technology resilience, third-party resilience, or related disciplineBachelor's degree from an accredited college or university or five years equivalent work experienceProficiency with Microsoft 365 tools, including SharePoint, Teams, OneDrive, Outlook, PowerPoint, and Excel, to support collaboration, coordination, information management, and reporting along with experience with Power BI dashboards and the responsible use of AI-enabled tools for analysis, process improvement, scenario development, or resilience planning is preferredUnderstanding of critical business services, impact tolerances, business continuity, IT disaster recovery, crisis management, third-party resilience, incident management, exercise design, and lessons learned processes along with familiarity with relevant standards and frameworks, such as ISO 22301, ISO 22398, NIST-aligned practices, or DORA, is preferredExperience coordinating cross-functional programs, maintaining standards or framework documentation, tracking issues and actions, engaging internal and third-party delivery teams, and overseeing delivery quality, timelines, and outcomes against agreed expectationsStrong stakeholder management and communication skills, with experience building trusted relationships, working effectively with global teams, managing competing priorities, and influencing outcomes through clear communication, consistent follow-up, and practical problem-solving across functions, geographies, and levels of seniorityApplicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)" We need to split into list items. Likely each sentence before a capital letter (except after "is preferred" maybe). Let's identify: 1. Minimum five years of recent experience in operational resilience, business continuity, crisis management, risk management, technology resilience, third-party resilience, or related discipline 2. Bachelor's degree from an accredited college or university or five years equivalent work experience 3. Proficiency with Microsoft 365 tools, including SharePoint, Teams, OneDrive, Outlook, PowerPoint, and Excel, to support collaboration, coordination, information management, and reporting along with experience with Power BI dashboards and the responsible use of AI-enabled tools for analysis, process improvement, scenario development, or resilience planning is preferred 4. Understanding of critical business services, impact tolerances, business continuity, IT disaster recovery, crisis management, third-party resilience, incident management, exercise design, and lessons learned processes along with familiarity with relevant standards and frameworks, such as ISO 22301, ISO 22398, NIST-aligned practices, or DORA, is preferred 5. Experience coordinating cross-functional programs, maintaining standards or framework documentation, tracking issues and actions, engaging internal and third-party delivery teams, and overseeing delivery quality, timelines, and outcomes against agreed expectations 6. Strong stakeholder management and communication skills, with experience building trusted relationships, working effectively with global teams, managing competing priorities, and influencing outcomes through clear communication, consistent follow-up, and practical problem-solving across functions, geographies, and levels of seniority 7. Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) Now Benefits: The posting says: "In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work." We need to preserve all substantive info. We'll make a
        • for each benefit item maybe. But we can also keep prose. The instruction: Use

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