Global Mobility Specialist

Responsibilities

• U.S immigration & international transfer case management, including assessments and initiations.
• U.S immigration program support: work closely with immigration counsel, document review, PERM process, invoice processing, etc.
• Liaise with employees, candidates & managers on U.S. immigration and relocation inquiries.
• Serve as an immigration and relocation subject matter expert for customers and partners.
• Contribute to educational content, communications, and trainings.
• Aid in complex issue resolution facilitated through stakeholder discussions that balance business needs, employee experience and risk.
• Review and support critical issues and exception requests.
• Partner with internal cross-functional teams and external supplier partners to develop process and system improvements.
• Provide and receive coverage for teammates as needed (and cross-train accordingly).
• Develop and maintain a positive and professional working relationship with all members of the team, customers, clients, and all service partners through timely, accurate and professional communication.
• Contribute to the global program's priorities & objectives and provide innovative ideas for improvements and efficiencies.
• Manage the delivery of mobility services per processes established by Adobe's Global Mobility program owners in immigration and relocation.

Requirements

• Bachelor's degree in human resources, psychology, communications, or a related field; or equivalent practical experience.
• At least 5 years' U.S. immigration experience required, including H-1B Cap and PERM Experience with J-1's.
• Strong U.S. immigration knowledge.
• Strong communication skills.
• Strong project management, planning, and organizational skills.
• Ability to learn quickly, work independently, and deal successfully with ambiguity.
• Ability to prioritize competing tasks in a fast-paced environment.
• Ability to think through end-to-end solutions to improve the processes through the mobility lifecycle.
• Ability to work effectively with data, analyze and present insights, develop and deliver presentations of key results.
• Ability to maintain the highest level of confidentiality and apply excellent judgement.

Skills

• ServiceNow, Workday, SharePoint, AI systems such as Claude, Copilot etc.
• Vendor management experience.