Global Logistics Coordinator

About the role

The Global Logistics Coordinator provides tactical execution across freight audit, contract rate validation, cost coding exceptions, carrier onboarding, provider coordination, procurement operations and Global Logistics department coordination. This is a Global Logistics freight audit and exception management role that strengthens controls, improves the TRAX operating cadence and creates scalable capacity as KEEN grows. The Coordinator owns routine logistics audit execution, documentation, follow-up and visibility. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without cause. The role is based in the Portland, OR area and follows a hybrid work model; employees are expected to reside within a reasonable commuting distance of the Portland office and generally work on-site four days per week, with flexibility based on business and team needs. Travel is required up to 10% of the time. KEEN is a values‑led, independently owned brand from Portland, Oregon, dedicated to creating original and versatile products, improving lives, and inspiring outside adventure. Founded in 2003, KEEN has donated more than $18 million to nonprofit organizations and causes worldwide to promote responsible outdoor recreation and conservation. KEEN strives to show the world through its products and actions that a business for good can actually be good for business, and believes in a more just and equitable future for all people, acknowledging the traditional territories of indigenous peoples.

Responsibilities

• Works within TRAX and related systems to audit carrier invoices against agreed freight rates, shipment events, accessorial terms, and supporting logistics documentation.
• Manages routine audit and cost-coding exceptions, maintains clear audit records, handles carrier onboarding, and identifies aging or recurring issues for escalation.
• Coordinates payment-status inquiries with carriers, freight providers and KEEN Accounts Payable after logistics validation; maintains a visible log of aging items and material risks.
• Supports regional TRAX reporting and follow‑up for the United States, Canada, Europe and Japan; identifies adoption, data‑quality and service‑performance gaps for escalation.
• Prepares standard reports, scorecards, QBR support, RFP/RFI trackers and provider action logs.
• Maintains clear SharePoint records, approved department goals, meeting materials, decision records, action tracking and operating calendars.
• Documents repeatable standard work and supports cross‑training to reduce key‑person dependency and protect continuity during business growth.
• Escalates exceptions outside defined tolerance, recurring provider failures, payment risk, control gaps and issues requiring commercial or policy decisions.

Qualifications

• Bachelor's Degree in Logistics, Supply Chain, Business, or a related field required; equivalent relevant experience considered.
• Minimum one (1) to two (2) years experience in logistics, freight audit, transportation finance, procurement operations or accounts‑payable coordination preferred.
• Any equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis.

Skills

• Strong attention to detail, ownership of follow‑through, and comfort managing multiple deadlines and stakeholder requests.
• Proficiency in Excel and collaboration/document‑management tools; experience with freight audit, transportation or ERP systems is a plus.
• Clear written and verbal communication; ability to distinguish routine work from issues requiring escalation.
• Proficient in Microsoft Office software including Word and Outlook preferred.
• Strong oral, written, and presentation communication skills.
• Strong mathematical skills and statistical knowledge.
• Basic analytical skills and ability.
• Basic knowledge of SAP and InforNexus preferred.
• Proficient problem solving and planning skills.
• Transportation management system (TMS) knowledge preferred.