Global Equities Middle Office Trade Support Analyst

About the role

The Global Equities Trading Operations team is a dynamic, high‑performing middle office trade support group that provides critical operational client service to institutional clients in partnership with the Global Equities front office. The unit comprises a diverse group of trade support personnel across two teams, with extensive backgrounds in U.S. and International Equities operations. We are seeking an energetic individual with excellent communication skills who wants to help the team support clients and front‑office business partners in pursuit of their goals.

Responsibilities

• First line of contact for client operational staff for all types of middle and back office related issues and inquiries.
• Establish and maintain solid relationships with client operations teams and with RBC front office sales and trading teams.
• Allocate institutional client orders. Utilize CTM and FIX allocation processing.
• Process post‑trade date corrections and cancel / re‑bills.
• Work through the daily fail report and unmatched trades report; work with client operations personnel to resolve failing trades and unmatched trades.
• Work with back office to actively monitor settlement exceptions, ensuring timely settlement.
• Work with P&S and trading as a liaison for street‑side clearing.
• Reconcile and balance average price and trading inventory accounts.
• Coordinate Reg. SHO buy‑in process and communicate with RBC buy‑in dept. and clients.
• Coordinate with new accounts group to open and maintain institutional client sub‑accounts.
• Monitor and action Corporate Buyback business.
• Allocate, instruct and actively monitor all Latin America executions.
• Special project‑based work as needed.

Requirements

• BA/BS or equivalent.
• Working knowledge of equities middle office and back office processes.
• Basic knowledge of Middle Office allocation and confirmation systems.
• Knowledge of Broadridge back office platform is a plus.
• Knowledge of DTCC ITP product line (CTM, ALERT, TradeSuite) is a plus.
• Strong interpersonal skills with the ability to deal effectively with others in a pleasant and professional manner.
• Proven analytical and problem‑solving skills.
• Excellent communication skills.
• A high level of organizational skills with strong attention to detail.
• Ability to act in a time‑sensitive manner with a strong sense of urgency.
• Ability to work independently as well as in a team environment.
• Ability to liaise with other areas of the Bank and develop strong inter‑departmental relationships.

Skills

• Adaptability
• Critical Thinking
• Customer Service
• Decision Making
• Interpersonal Relationship Management
• Operational Delivery
• Process Improvements