Global Customs Compliance Manager

About the role

The Global Customs Compliance Leader will oversee customs and trade compliance across all regions (Europe, North America, Latin America, and Asia Pacific) and business units, including Packaging & Graphics, Color Materials, and Advanced Materials. This role is responsible for designing, implementing, and managing a harmonized global customs compliance program that ensures legal adherence, operational efficiency, and strategic alignment.

Essential Functions

• Develop global customs compliance procedures spanning all regions and business units.
• Standardize systems, processes, and data while leveraging regional best practices.
• Establish a global customs compliance organization once foundational processes are in place.
• Oversee harmonized tariff classification (HTS), origin & preference determination, Country of Origin (COO) documentation, Fair Trade Agreement eligibility, denied party screening, and manufacturing affidavits, including training employees and identifying areas of improvement.
• Maintain accurate classification records using technical data and drawings.
• Create and deliver formal training programs across key geographies.
• Document and publish internal customs compliance practices for stakeholder awareness.
• Liaise with warehousing, manufacturing, IT, and business teams to ensure compliance and objectives are met.
• Cook up with external customs providers and third-party logistics providers to meet service level agreements and escalate if necessary.
• Support internal departments with FTA documentation and COO determination.
• Track transactional activity to identify trends and cost-saving opportunities.
• Use scorecards and RACI diagrams to monitor performance and clarify stakeholder roles.
• Provide accurate and timely reports on compliance metrics and improvement areas.

Required Education and Experience

• 8-10 years in customs compliance within a global chemical company
• Bachelor’s Degree required, in Supply Chain Management or Business
• Experience with SAP and APO is preferred
• Familiarity with ethical supplier compliance and cross-functional collaboration
• Licensed Customs Broker preferred

Benefits

• Eligibility to receive Short-Term Incentive Compensation
• Vacation, paid company holidays, paid personal/sick days
• Eligibility to participate in our 401(k) retirement plan, including employer contributions
• Eligibility to receive medical, prescription drug, vision, and dental care benefits, basic and optional term life insurance coverage, basic and voluntary accidental death and dismemberment coverage, dependent term life insurance coverage, and disability coverage

Pay

Pay Range: $135,000 - $150,000

Schedule

Travel Requirement: 15-20%