Global Controller

What Will You Do?

• Represent UnifyCX in building trustworthy, long-term partnerships with internal and external stakeholders.
• Oversee financial reporting across multiple geographies to ensure accurate, timely reporting and compliance with all applicable reporting requirements.
• Oversee global month-end and year-end close processes across multiple entities and jurisdictions to ensure consistency, accuracy, and timeliness.
• Develop, maintain, and enhance scalable financial controls and operational processes to support continued international growth.
• Drive standardization of accounting policies and procedures across global entities.
• Manage relationships with external auditors, tax advisors, banking partners, and regulatory agencies.
• Enhance ERP systems, reporting tools, and financial workflows to improve efficiency and reporting capabilities.
• Lead, mentor, and develop accounting and finance team members across multiple geographies.
• Ensure proper documentation and maintenance of accounting records, policies, and internal procedures.
• Collaborate cross-functionally with HR, legal, operations, and business leadership on strategic and operational initiatives.
• Identify opportunities to leverage AI, automation, and data analytics to improve reporting accuracy and operational efficiency.

Who You Are

• Outgoing, intelligent, dependable, and ready to take your career to the next level with a growing company.
• A strong, articulate communicator who knows the importance of a partnership.
• Bachelor's degree in Finance or Accounting; MBA preferred.
• 10+ years combined experience in accounting and financial reporting in a global, multi-company environment.
• Strong working experience with GAAP and technical accounting principles, laws, and regulations; ability to quickly learn and adapt to new regulations.
• Excellent analytical skills, and the ability to work well within a team concept with minimal supervision or direction.
• Strong communication skills (both verbal and written).
• The ability to influence all levels in the organization which includes financial and non-financial business partners.
• Detail-oriented, analytical, conscientious, and industrious, with the ability to handle changing priorities and tight time frames.
• Extensive project management experience.
• Proven ability to maintain confidential information.
• CFP® or CPA preferred.
• Experience in public accounting.
• ERP/systems (Acumatica, Oracle, Zip, etc) experience preferred.

About the Role

UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.

UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.