Global Cellular Billing Analyst, IT Operations

What To Expect

The Global Cellular Billing Analyst - IT Operations will be responsible for monitoring all vendor invoices and real time rate plan / cellular line changes. This role at its core will scrutinize all cellular spend and create initiatives and processes to drive down cellular costs. The ideal candidate should have a strong passion for data analytics, cost savings, and have experience in a fast-paced corporate environment.

What You'll Do

• Receive all invoices from cellular vendors globally
• Manage unbilled usage alerts
• Conduct Monthly Rate Plan Analysis on all vendors
• Request / confirm rate plan changes monthly with vendors
• Identify Zero usage lines
• Confirm submission / payment of invoices monthly
• Request custom use price plans based on analysis and engage vendors daily for various cost savings actions
• Track issues via ticketing system and Device Issue Support
• Vendor onboarding Support and inventory management
• Follow up correspondence on all open credit / account change requests with vendors

What You'll Bring

• 5+ years of experience in 5G/LTE & CBRS Radio Access Network
• Excellent Proficiency in MS Excel
• Knowledge of RF principles, cellular technologies, and RF tools
• Experience with private wireless client applications and proof-of-concepts (e.g., AGV, wireless torque tools, laptops, tablets, scanners, cameras, PLC communications)
• Experience with enterprise wireless solutions, including core network troubleshooting and data-driven diagnostics
• Experience with scripting to automate infrastructure deployment, collect metrics, and set up alerts for key performance indicators
• Ability to provide and maintain current vendor billing, employee enrollment reporting
• Strong vendor negotiation skills
• Bilingual preferred (Spanish)

Benefits

• Competitive pay
• Medical plans
• Fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans
• Health Savings Account (HSA) Contribution
• Short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time
• Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits

Pay

Expected Compensation: $116,000 - $246,000/annual salary + cash and stock awards + benefits