Global Business Services (GBS) - Strategy - Senior Consultant

About the role

The Global Business Services (GBS) team serves as a trusted advisor and thought partner to CFOs, CAOs and other executive clients focused on captive and outsourced operations. We leverage Deloitte's comprehensive capabilities, assets, and insights to deliver innovative, market-driven solutions. Our mission is to help clients modernize functions which are part of their GBS organization including Finance, HR, Technology, Procurement, and other back office and core business functions, with the goal to enhance financial and operational performance, manage financial and audit risks, drive organizational change, and become strategic business partners within their organizations.

Responsibilities

• Supporting the strategy, design, and implementation of Global Business Services operating models, governance frameworks, and service delivery models across enterprise functions
• Analyzing current-state processes, service delivery structures, and supporting technologies to identify improvement opportunities in cost, efficiency, and service experience
• Developing executive-ready storyboards, financial models, business cases, and presentation materials to support client decision-making and transformation programs
• Facilitating project activities such as stakeholder interviews, workshops, status tracking, issue management, and change management support
• Contributing to proposals, pursuits, practice development activities, and team collaboration across Deloitte and client stakeholders

Qualifications

• Bachelor’s degree in business, engineering, information systems, finance, accounting, or economics
• 4+ years of consulting and/or industry experience in shared services, outsourcing, offshoring, Global Business Services, or back-office function transformation
• Experience supporting the strategy, design, implementation, or optimization of service delivery models, operating models, or governance frameworks
• Experience developing business cases, financial models, and executive presentation materials using Microsoft Excel and Microsoft PowerPoint
• Experience with one or more of the following: enterprise resource planning platforms, ServiceNow, Salesforce, Tableau, or Power BI
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.