Global Banking & Markets Operations, Change Management, New York - Vice President

About the role

The Global Banking & Markets Change Management Team is seeking dedicated individuals to join our team. Global Change Managers serve as program or project managers on high priority initiatives within the Global Banking & Markets Division.

Responsibilities

• Lead complex and strategic cross divisional initiatives in partnership with front to back business teams including product, design, engineering and operations teams
• Understand and articulate how projects and benefits fit into both the program and broader firm strategy with the ability to influence and shape this
• Recognize, report, and escalate project risks to senior partners; oversee remediation of risks raised
• Provide transparency and progress of projects, issues, timelines, and budgets by running governance forums with senior GBM leadership
• Identify and remove impediments at program level, leveraging stakeholders, sponsorship, and other relationships to do so
• Work with product owners to build the strategic vision and forward-looking roadmap and refine the backlog of demand, while balancing competing priorities
• Define quality assurance and testing approaches, provide coaching to the team on testing best practices and develop migration strategies for post testing

Qualifications

• Bachelor's Degree
• 7-12 years’ relevant experience, in a business analysis / project / program management function; must have Finance Industry experience
• Strong project management skills; Proficient in managing the full front to back lifecycle of a project including scoping, defining a plan and deliverables, risk and issue management, status reporting and driving delivery
• Proven track record of delivering results in a cross functional team setting, on time and to budget
• Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders
• Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program
• Able and willing to work with teams while coaching them to reach efficient and effective performance levels

Preferred Qualifications

• Related experience in technology strategy or in a client service or business function and / or management consulting
• Core knowledge base of Global Banking & Markets
• Demonstrate understanding of Financial Services & Operations processes and procedures
• Knowledge of automated testing tools and frameworks
• Experience with tools like JIRA and Confluence or similar applications
• Working knowledge of using AI to gain efficiencies within financial services

Pay

The expected base salary for this New York, New York, United States-based position is $100000-$235000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.