Global Badge Administrator Supervisor

Core Responsibilities

• Serve as a primary support resource for cardholder management, badging operations, and access assignment requests
• Manage ticket intake, triage, prioritization, and escalation for badging-related requests and issues
• Cook with internal stakeholders and project teams to create, update, and maintain access levels and permissions aligned with established procedures and guidelines
• Provide Internal training and oversight for badging administrators and other support team members
• Support and maintain audit cardholder data, access levels, and permissions to ensure accuracy and compliance
• Act as a liaison between badging, technology, and project delivery teams to ensure consistent execution
• Provide limited cross-support for incidents impacting access control systems and physical security equipment

Qualifications

• High school diploma or equivalent
• Experience in access control systems and/or cardholder management
• Strong organizational and communication skills
• Ability to work independently and manage multiple tasks simultaneously
• Basic understanding of IT systems and network infrastructure

Skills

• Excellent customer service skills
• Proficient in Microsoft Office Suite
• Knowledge of access control systems and software
• Ability to work effectively in a fast-paced environment

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Pay

• Competitive salary based on experience

Schedule

• Flexible schedule