Global Badge Administrator Supervisor

The Global Badge Administrator Supervisor Access & Systems Support role serves as a primary support resource for cardholder management, badging operations, and access assignment requests. This dual-function role supports both the “Run” function of security technologies, including physical access control and video management systems, and contributes to the operational aspects of badging.

Core Responsibilities

• Serve as a primary support resource for cardholder management, badging operations, and access assignment requests.
• Manage ticket intake, triage, prioritization, and escalation for badging-related requests and issues.
• Cook with internal stakeholders and project teams to create, update, and maintain access levels and permissions aligned with established procedures and guidelines.
• Provide internal training and oversight for badging administrators and other support team members.
• Support and maintain audit cardholder data, access levels, and permissions to ensure accuracy and compliance.
• Act as a liaison between badging, technology, and project delivery teams to ensure consistent execution.
• Provide limited cross-support for incidents impacting access control systems and physical security equipment.

About the Role

This position is part of the Service & Support pillar of the Operations and Fusion Center – Technology Services team. It bridges access management operations and technical system support, ensuring continuity of service, improved coordination across teams, and support coverage.

Qualifications

To succeed in this role, you should have:

• Experience in managing access control systems and badging operations.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of relevant security protocols and standards.

Skills

The ideal candidate should possess:

• Proficiency in Microsoft Office Suite.
• Experience with access control software and systems.
• Strong attention to detail.
• Ability to manage multiple tasks simultaneously.
• Excellent customer service skills.

Benefits

We offer:

• A competitive salary and benefits package.
• Flexible schedules and remote work options.
• Retirement plan.
• Employer-provided medical and dental coverage.
• Company-paid life insurance.
• Voluntary life and disability insurance.
• Employee assistance plan.
• Securitas Saves discount program.
• Paid holidays.
• Paid time away from work.

Pay

Weekly pay is provided.

Schedule

Flexible schedules are offered.

About Securitas

Securitas is a global company that offers advanced and sustainable security solutions. We are headquartered in 47 countries and employ over 355,000 people worldwide, serving more than 150,000 clients. We are committed to diversity, equity, inclusion, and belonging in the workplace.

About the Team

Our Company Mission: Securitas protects homes, workplaces, and communities by providing the security services needed to safeguard assets, people, and profits. Our core values - Integrity, Vigilance, and Helpfulness - guide our employees to build trust with customers, colleagues, and the community.

About the Team

Our Values: Integrity, Vigilance, and Helpfulness.