Global Alliance Director

This critical, global executive role performs and delivers as a key value differentiator for the GWS Enterprise business, with the primary intent of helping our global enterprise accounts succeed by creating the strategy to build the business and translating this into an executable plan. This role is directly accountable for actualizing a powerful and dynamic advantage for our clients and the GWS Enterprise business as well as leading and delivering a high-performing team.

This includes leading everyday client excellence across global account teams focusing on quality, efficiency, integration, and cost, with indirect oversight and influence over process enablers on accounts. This visible leader will effectively balance between achieving the strategy, developing talent, financial success, and operational efficiency. The executive leadership role will be client-facing and liaise significantly with C-level decision makers within accounts and our executive team. They will lead the on-going strategic relationship, executive relationships, product adoption across business lines, and measurable revenue growth on account.

Talent excellence and performance are key features of this leadership role. The ability to strategically select, develop, and retain a high-performing team is critical for the success of this role. While the position is highly driven by revenue growth, the ability to lead talent development and performance is equally critical. The Global Alliance Director will build and advance the vision of both short- and long-term goals while elevating the relationship and growing client investment.

Responsibilities

• Accountable for full financial performance (P&L) of global account.
• Provides senior-level leadership and oversight on account to deliver against the contract, managing scope interpretation as required.
• Engages GWS executive involvement as needed to foster senior-level partnership and leverages the broader GWS portfolio to introduce new scope and business pricing as part of delivering an integrated set of services.
• Negotiates and administers contracts with a solid understanding of contractual terms and implications.
• Acts as an expert in the client’s business and strategy by proactively contributing to the improvement of the client’s business.
• Supports growth of customer’s business through the development and execution of an Account Business Plan and Stakeholder Engagement Plan.
• Influences the client’s planning and budgeting process to enhance value and optimize performance.
• Represents the client’s best interests externally and internally to GWS.
• Accommodates, plans, and integrates portfolio contraction and expansion into the account operating model.
• Ensures the successful management of scope expansion and renewal activities, coordinating with Platform SMEs and Sales & Solutions team.
• Skilled at identifying, enabling, and sustaining high-performing talent; actively pursues pipelining of talent.
• Builds a healthy and sustainable talent bench and ready-now candidates.
• Fosters a healthy and effective leadership culture of inclusion and equity.
• Identifies, captures, and disseminates the sector C-suite agenda and implications for the client account.
• Provides client insight, including market sizing, geographic, and sub-sector analysis to determine target opportunities.
• Monitors the fiscal impact of account growth, including the margin profile of the account and overall client against the market.
• Collaborates synergistically with leaders to ensure surveyed target plans are in place to drive measurable improvements, including consulting with Operational Excellence to drive margin achievement.
• Actively builds successful network relationships with key constituencies and stakeholders, ensuring visibility and extensive engagement.
• Successfully partners and engages with all CBRE global practice areas in the pursuit of alignment and excellence.
• Champions CBRE’s cultural values of Respect, Integrity, Service, and Excellence.
• Supports new pursuits as well as major transformation and growth initiatives.
• Leverages GWS platform and operational resources, tools, and solutions to support account performance.

Requirements

• Extensive experience managing client accounts and employee groups across North America, Latin America, EMEA, and APAC with a working knowledge of labor laws specific to countries and regions ($100M+).
• Experience in large-scale transformation and first-generation outsourcing is strongly preferred.
• Experience leading multiple service lines across multiple regions and delivering on the value proposition of having a single globally integrated service provider.
• Exceptional collaboration skills and ability to ensure productive collaboration amongst regional and service line leaders on account.
• Experience managing various contracts and commercial models and success delivering on savings commitments.

Qualifications

• Bachelor’s Degree (BA or BS) from a four-year college or university; MBA preferred.
• 8+ years of strategic leadership in a global organization, leading large geographically located teams.
• Financial fluency.
• Technically savvy with senior executive presence.
• Mastery of statistical reasoning, understanding how to design effective frameworks and solutions, and developing a quantitative intuition for interpreting user experience data.

Skills

• Maintains a high degree of strategic clarity within a complex and evolving industry.
• Creates simple and compelling communications for multiple stakeholder groups.
• Highly effective speaker and communicator capable of being an inspirational, market-facing representative of the business.
• Inquisitive, with high learning agility.
• Empathic, collaborative, and strong listening skills.
• Ability to develop respected relationships across sectors, business lines, cultures, and continents.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Pay

The minimum salary for the Global Alliance Director position is $240,000 annually and the maximum salary is $250,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Benefits

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance