Global Account Manager, AWS Retail/Restaurants/CPG

AWS is seeking a world-class sales professional to manage global customer relationships with the largest retail companies in the world.

About the role

The Global Account Manager will provide global business leadership and management of this global account. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects, and engage virtual resources. You will define a CxO relationship strategy within the account, including engaging with AWS senior leadership for executive sponsorships, coordinating executive business reviews, and maintaining customer satisfaction.

Responsibilities

• Team with the customer's C-suite to build strategic relationships across the account, articulate a clear vision, and generate enthusiasm while impacting all business groups.
• Sell at the most strategic level within the account and implement a broad strategy for earning customer acceptance and service implementation.
• Work with all appropriate AWS resources (Executives, Solutions Architects, Partners, Support, Service teams, and Professional Services) to support customer interests.
• Exercise dotted-line responsibility for downstream sales and technical resources that may be geographically distributed.

Requirements

• Experience representing AWS within the customer's environment and driving discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation.
• Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent.
• AWS Professional level certification, or experience translating technical aspects of analysis and metrics into actionable insights for both technical and non-technical stakeholders.
• Experience leading and influencing the data strategy of your team or organization.
• Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholders.
• Experience with problem-solving and disruptive innovation, developing technology programs, and working across customer organizations.
• Competitive knowledge: Understanding of GCP and Azure.

Qualifications

• Bachelor's degree, or MBA in computer science, engineering, analytics, mathematics, statistics, IT, or equivalent (preferred).
• Experience in management of large, complex enterprise accounts or equivalent (preferred).
• Strong analytical skills, attention to detail, and effective communication abilities, or experience in software development (preferred).
• Knowledge of AWS or technology as a service (IaaS, SaaS, PaaS) (preferred).
• Experience working in a fast-paced and ambiguous environment, or experience communicating complex information and solutions to senior stakeholders and influencing decisions (preferred).

About the team

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Benefits

• Sign-on payments, restricted stock units (RSUs), and sales incentives.
• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
• Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Learn more about our benefits at amazon.jobs/en/benefits.

Pay

• USA, GA, Atlanta: $142,800.00 - $193,200.00 USD annually
• USA, MA, Boston: $142,800.00 - $193,200.00 USD annually
• USA, NY, New York: $157,100.00 - $212,600.00 USD annually
• USA, TN, Nashville: $128,600.00 - $173,900.00 USD annually
• USA, VA, Arlington: $142,800.00 - $193,200.00 USD annually
• USA, WA, Seattle: $142,800.00 - $193,200.00 USD annually

Final compensation will be determined based on factors including experience, qualifications, and location.