Global Account Manager

About the role

The Global Account Manager leads the strategy and execution of global sales initiatives for key multi-national customers, with a strong focus on the MedTech industry. This role drives profitable growth by aligning customer needs with Tech Etch’s capabilities in manufacturing services, precision components, and engineering collaboration.

Responsibilities

• Develop and execute global account strategies to drive revenue growth, profitability, and long-term customer retention, particularly within MedTech
• Build strong customer relationships and position Tech Etch as a partner in product design, development, and manufacturing services
• Own P&L performance and lead account planning, forecasting, and growth initiatives
• Partner with product development engineers and customers to support programs from concept through production
• Identify and expand opportunities aligned to customer roadmaps and Tech Etch’s manufacturing and technology capabilities
• Lead contract negotiation and management, including commercial terms and long-term agreements
• Collaborate cross-functionally (engineering, operations, quality) to ensure successful execution and customer satisfaction
• Provide direction to internal teams and manufacturer representatives supporting global accounts

Qualifications

• Bachelor’s degree in engineering, business, finance, or related field
• Proven leadership in driving global sales strategy and profitable growth within complex customer environments
• Strong experience managing P&L performance, forecasting, and account-level financials
• Expertise in contract negotiation and management, including commercial and legal considerations
• Deep knowledge of the MedTech industry, including product lifecycle, market dynamics, and regulatory environment
• Experience partnering with product development engineers to bring products from concept through production
• Strong understanding of manufacturing services, including contract manufacturing and precision component solutions
• Knowledge of medical device, aerospace, and/or highly regulated industries
• Excellent communication and relationship management skills

Benefits

• Competitive Pay with Bonus Potential
• Employee Stock Ownership
• 20 Vacation Days + 10 Holidays
• Low-Cost Medical, Dental, Vision, and Voluntary Life Insurance
• Flex Spending Accounts
• 401k with Company Match
• Wellness Incentive Program
• Employee Assistance Program
• Professional Development & Career Advancement Pathways
• Tuition Assistance Program
• Quarterly & Personal Performance Bonus Opportunities