Global Account Director, MNC NORAM (Engineering & Manufacturing Sector)

Key Responsibilities

• Deliver Multi-National Customer (MNC) channel regional sector volume growth and financial performance achievement (GP) against budget goals.
• Have oversight to and manage the overall performance of all MNC customers within the sector for the region.
• Drive best-in-class business development, account management and sales activities for sector customers covering MNC (prospects and existing).
• Lead multiple teams both directly and indirectly: Lead team of MNC GCMs and RCMs regionally, with focus on team formation, account allocation, team development and overall performance management. Drive organizational development for the sector via succession planning / training / coaching / mentoring activities for MNC GCMs and RCMs.
• Collaborate with global sector leadership, regional/country M&S management, product teams and other functional areas to successfully deliver profitable growth against agreed budgeted targets.
• Define, own and communicate the sector strategy in line with overall business strategy, objectives, guidelines and policies for the division.
• Build best in class sector community within the BU and across the other BU. Share knowledge and receive feedback from the community to enhance sector development.
• Drive divisional initiatives aligned with sector strategy. Provide input to support network investment opportunities to ensure suitable ROI for the business and the region.
• Proactively monitor industry intelligence and competitor activities. Communicate key aspects back to the business and consider impact on own divisional strategy.
• Define sector marketing plan aligned to functional and divisional objectives, determine research priorities. Differentiate marketing plan for different sales channels and sub-sectors.
• Identify key trends in the sector/ industry, translate & ensure development of innovative solutions together with stakeholders.
• Benchmark sectors value proposition against operational execution and customer expectations. Engage stakeholders accordingly. Steer innovation across sector.
• Actively guide the RFQ process and give guidance and support as necessary.
• Manage sector bid calendar. Effectively communicate to the stakeholders both directly and via the commercial leads.
• Provide input to annual budget process and monitor performance against budget on regular cadence.
• Support global and regional customer events within own division as well as cross-BU.
• Drive senior customer engagement (i.e. actively visiting customers).
• Develop short to long-term (1-5 years) plans for optimizing the organization, function, or job-family and the talent required to execute strategies.

Requirements

• Education Level: Bachelor’s degree
• Experience Level: More than 10 years within logistics industry
• More than 5 years in Sector knowledge

Skills

• Strategic thinking and problem-solving skills
• Strong communication and interpersonal skills
• Leadership and team management abilities
• Ability to work independently and as part of a team
• Excellent negotiation and relationship-building skills
• Knowledge of logistics and supply chain management
• Understanding of market trends and competitive landscape
• Ability to manage budgets and financial performance
• Strong analytical and data-driven decision-making skills

Pay and Benefits

Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.