Jobs · Human Resources · North Carolina

Glassbox Onboarding Specialist

LTM · Charlotte, NC · 1 mo ago
On-siteHuman ResourcesFull-time

Job Summary

We are seeking a highly skilled Glassbox Onboarding Specialist to support the onboarding implementation configuration and operational enablement of applications into the Glassbox platform. The ideal candidate will have strong experience with Glassbox deployments, Linux administration, application onboarding, troubleshooting, monitoring, and stakeholder coordination.

Key Objectives

  • Successfully onboard applications onto the Glassbox platform
  • Ensure accurate session capture, replay functionality, and monitoring capabilities
  • Support platform stability and operational excellence
  • Maintain compliance through proper data masking and privacy configurations
  • Reduce onboarding timelines through standardization and automation
  • Collaborate with cross-functional teams to deliver seamless Glassbox implementations

Primary Skills

  • One Line Glassbox Onboarding Glassbox Administration Session Recording Replay Application Onboarding Linux Administration Data Masking Production Support Troubleshooting Monitoring Tools Splunk Dynatrace Automation Stakeholder Management

Mandatory Skills

  • 5 years of IT experience with hands-on Glassbox platform exposure
  • Experience in Glassbox onboarding implementation or platform administration
  • Strong understanding of Glassbox session recording and capture configurations
  • Experience with Linux server administration and troubleshooting
  • Knowledge of web applications, APIs, networking, and SSL/TLS concepts
  • Experience supporting production environments and platform operations
  • Strong troubleshooting and root cause analysis skills
  • Understanding of data privacy masking and compliance requirements
  • Excellent communication and stakeholder management skills

Other Details

Actual compensation within the range will be dependent upon the individual's skills, experience, performance, and internal equity. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM").

Benefits and Perks

  • Comprehensive Medical Plan Covering Medical, Dental, Vision, Short Term and Long-Term Disability Coverage
  • 401(k) Plan with Company match
  • Life Insurance
  • Vacation Time, Sick Leave, Paid Holidays
  • Paid Paternity and Maternity Leave

Range Displayed

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay, and other forms of bonus or variable compensation.

Disclaimer

The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

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