GIS Technical Specialist- Junior

Position

GIS Technical Specialist - Junior

Location

Raleigh, NC 27610

Duration

Hybrid for 12 months

Responsibilities

• Update and maintain GIS data by editing geometry, events, and attributes to support STOC and TM&S operations.
• Perform routine QA/QC checks to ensure data accuracy and follow established GIS Unit workflows and standards.
• Assist in creating and updating basic to moderate complexity maps, dashboards, and GIS tools used for routing, signal operations, incident response, and situational awareness.
• Work with TM&S staff to understand their requests, ask clarifying questions, and document requirements in a clear and simple way.
• Write basic Arcade code to support mapping, queries, calculations, and display.
• Support ETL processes under guidance from senior GIS staff, helping keep data and applications up to date.
• Attend STOC meetings to observe workflows and learn operational needs, gradually building the context needed to support the future GIS solutions.
• Provide general GIS support by answering user questions, troubleshooting simple issues, and escalating more complex problems to senior staff.
• Report to Specialist - Expert and work effectively as a team.

Requirements

• Advanced knowledge of ArcGIS Online, the Esri Software Suite, and ArcGIS Enterprise.
• Ability to build web mapping applications independently, publish hosted and referenced feature services, and understand the life cycle of GIS products from requirements gathering to databases, schema creation, cartography, application development, and maintenance.
• Willingness and ability to perform 12+ hour days in the event of a major emergency activation, including evenings, weekends, and holidays.
• The ability to quickly generate solutions and describe them to non-IT personnel is essential to this role.
• Documentation, organization, and communication skills are required.