Gift Shop Associate

Job Responsibilities

• Handles the daily operations of the hospital Gift Shop under the supervision of the Gift Shop Manager.
• Responsible for all sales activities during assigned shifts.
• Provides excellent customer service while representing the Gift Shop and Inova in a positive manner.
• Stocks shelves and other fixtures with merchandise at the direction of the Gift Shop Manager or Merchandise Logistics Lead.
• Constructs displays and arranges merchandise, as directed, to promote sales or feature particular items.
• Stays informed of all merchandise, current sales and promotions.
• Serves as a cashier to accept cash payments and process gift/credit card charges while correctly entering data into the register.
• Follows established procedures for balancing, handling of all receipts and financial reports, entering data into appropriate systems and completing/submitting required paperwork.
• Greets and provides assistance to customers.
• Remains vigilant regarding security and reinforces this requirement with volunteers while recognizing potential theft risks.
• Limits merchandise requested by customers or suggests possible substitutes while answering customer questions concerning location, price and use of items.

Requirements

• Education: High School or GED
• Experience: 1 year of retail sales experience.
• Work or volunteer experience requiring excellent customer service.

Qualifications

• Preferred Qualifications: Experience with online order fulfillment and system support.

About Us

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step.

About Inova

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.