Gift Shop Associate

Job Summary

Under the supervision and guidance of the Manager, Gift Shop, this position is responsible for processing all cash/credit sales transactions in a hospital gift shop environment. Interacts daily with all levels of internal and external customers. Maintains a clean, orderly and safe environment.

Essential Functions

• Welcome and greet customers entering gift shop.
• Responds factually to customer questions, provides information on merchandise and gift shop policies/procedures. Refers as appropriate.
• Processes sales returns and merchandise exchange of gift shop items.
• Processes sales for customers on CounterPoint register.
• Accepts, receives and processes payment by cash, check, credit cards, vouchers, employee and other debit programs.
• Ensures all prices and quantities are accurate and issues receipts, refunds, credit and/or change due.
• Bags, boxes or wraps purchased merchandise.
• Maintains a clean, orderly and attractive checkout and sales area, restocks merchandise as needed.
• Balances and closes cash register transactions at end of shift, secures valuables for safekeeping, ensures shop entrance is closed and securely locked.
• Participates in annual inventory of all stock.
• Aids in assisting with pricing merchandise.

Corewell Health cares for you

Career benefits package to meet your financial, health, and work/life balance goals. On-demand pay program powered by Payactiv. Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance. Traditional and Roth retirement options with service contribution and match savings.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

Qualifications

• High School Diploma or equivalent.
• Six months of relevant experience in a customer service environment.
• Prior experience in direct sales or merchandising environment with related cashiering functions is highly desired.