Gift Shop Associate

About the role

The Gift Shop Associate provides operational support to the Gift Shop Manager.

Responsibilities

• Operate the cash register and accurately process cash and credit card transactions.
• Stock inventory, enter new inventory into POS system, and price merchandise.
• Follow department opening, closing, and security procedures.
• Prepare, reconcile, and record cash receipts for deposit upon request.
• Answer phones, take phone orders and messages with timely and accurate follow-through.
• Under direction of the Gift Shop Manager, provide guidance and training to Gift Shop volunteers.

Skills

• Computer Literacy
• Customer Service
• Point of Sale (POS) Systems
• Cash Management

Qualifications

• Demonstrated experience in a retail environment.
• Experience with cash registers and computers.
• Demonstrated excellent interpersonal relations and communications skills.

Physical Requirements

• Ongoing need to see and read information, labels, monitors, identify equipment and supplies, and assess customer needs.
• Frequent interactions with customers requiring communication and understanding of spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy, including frequent computer, phone, and cable set-up and use.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment, including working on hands and knees and bending to set-up, troubleshoot, lift, and carry supplies and equipment of varying weights, up to and including heavy items.

Pay

$17.43 – $22.29 per hour (actual rate dependent upon experience).

Schedule

20 hours per week, part-time benefits. Monday–Friday, 1:00 pm–5:00 pm, with flexibility to work other shifts as needed.