Gift Shop Associate

Job Summary

This position is responsible for processing all cash/credit sales transactions in a hospital gift shop environment. Interacts daily with all levels of internal and external customers. Maintains a clean, orderly and safe environment.

Essential Functions

• Welcome and greet customers entering gift shop.
• Responds factually to customer questions, provides information on merchandise and gift shop policies/procedures. Refers as appropriate.
• Processes sales returns and merchandise exchange of gift shop items.
• Processes sales for customers on CounterPoint register.
• Accepts, receives and processes payment by cash, check, credit cards, vouchers, employee and other debit programs.
• Ensures all prices and quantities are accurate and issues receipts, refunds, credit and/or change due.
• Bags, boxes or wraps purchased merchandise.
• Maintains a clean, orderly and attractive checkout and sales area, restocks merchandise as needed.
• Balances and closes cash register transactions at end of shift, secures valuables for safekeeping, ensures shop entrance is closed and securely locked.
• Participates in annual inventory of all stock.
• Assists with pricing merchandise.

About Corewell Health

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.