Gicon Pumps Inside Sales - Lubbock, TX

General Description Of Position

Responsible for implementing sales initiatives and strategies for an assigned group of customers or market category. Knowledge in sizing large vertical turbines. Drives demand for company products and services by providing broad support to customers that includes professional level assistance with purchases, information and training on product offerings and functionality.

Essential Duties And Responsibilities

• Provides professional level support to customers on product information related to functionality, performance and price
• Collections information and feedback from the customer related to requirements, concerns and/or complaints
• As applicable, manages the order process in a professional manner
• Recommends product and service that effectively meet customer needs
• Aids customers and other sales professionals with pricing requests
• Provides accurate information for documenting customer orders
• Accurately processes payments for purchases
• Processes returns to include completing appropriate paperwork, exchanging merchandise and generating credit receipts as needed
• Greets incoming customers in a professional and timely manner
• Answers incoming sales calls via telephone, written inquiries and facsimile requests
• Understands and supports established sales policies and procedures to provide proper and effective treatment to customers
• Pulls orders, moves inventory and receives orders from vendors; including loading and off-loading inventory
• Hot Shots orders to customers, in company vehicle, to insure customer service levels are consistently achieved
• Maintains a neat and orderly work area
• Performs other related duties as needed

Position Qualifications

• Skills and Abilities: Strong interpersonal skills, Ability to influence through knowledge and expertise, Ability to learn and understand product functionality, customer needs and product offerings, Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, Ability to compute rate, ratio, percent and can interpret bar graphs, Maintains confidentiality and uses discretion with business information, Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals, Reads and comprehend moderately complex instructions, correspondence, and memos, Writes moderately complex correspondence, Effectively presents information and responds to questions in one-on-one and small group situations to customers, clients, and other employees of the organization

Physical Activities

• Regularly required to sit and to talk or hear
• Frequently required to use hands to finger, handle, or feel and to reach with hands and arms
• Sometimes required to stand or walk and to climb or balance
• Specific vision abilities required by this job include close vision
• The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds

Job Type

Full-time

Pay

$18.00 per hour

Find More On

Indeed