Sales Inside

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across the United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide. Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise.
• Manage documentation and order details for large or complex projects.
• Coordinate deliveries with Operations staff.
• Coordinate purchase and delivery of special products.
• Attend all required meetings related to sales and company training programs.
• Support our values in the stated areas of Safety, Customer Focus, Teamwork, Integrity, and being a Company of Choice for both employees and customers.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Benefits

• Medical, dental, and vision coverage.
• HSA/FSA plans.
• Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance.
• Critical illness, Hospital Indemnity, and Accident Coverage.
• Legal Insurance Plan.
• Generous 401(k) plan with company match.
• A career path designed with you in mind.

Pay

The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market.