Gestionnaire Services-conseils

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations deliver experience by design. This is what it means to be human-centered and technology-enabled. Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our culture prioritizes your well-being and is invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours. If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview

The ITR Engagement Manager plays a key role within our team. Acting as a strategic partner to clients, this individual ensures that consulting services align with business objectives and contribute to long-term success. Working closely with account managers and internal teams, they support account strategies and sales initiatives related to consulting services, while ensuring a high-quality client experience.

Key Responsibilities

• Act as a strategic lead on engagements, partnering with sales teams to identify and develop consulting opportunities
• Build strong relationships with clients and candidates to understand needs and priorities
• Serve as the primary negotiator for client and candidate agreements
• Advise clients by positioning Compugen’s consulting capabilities to drive measurable outcomes
• Drive account growth through upsell and cross-sell opportunities
• Collaborate with account managers and recruitment teams to align demand with talent supply
• Engage executive stakeholders to understand business priorities and transformation initiatives
• Translate client needs into consulting solutions, statements of work (SOW), and service offerings
• Support pre-sales efforts including solution design, pricing strategies, and proposals
• Manage post-sale relationships to ensure alignment with evolving client needs
• Maintain client satisfaction and drive renewals and expansion opportunities
• Act as a trusted escalation point
• Represent the voice of the client internally
• Ensure delivery outcomes align with commitment

Skills & Qualifications

• 6+ years of business development experience in consulting or staffing environments
• 5+ years of contract management experience
• Experience delivering to government and enterprise clients
• Strong understanding of IT service delivery
• Proven ability to build and execute client experience strategies
• Solid analytical and financial acumen
• Ability to collaborate across business and technical teams
• Demonstrated leadership skills
• Knowledge of IT infrastructure (asset)

What Compugen Offers You

• An exciting, fast-paced challenging work environment
• A culture where authenticity and diversity are valued
• Professional development
• Participation in Women in Technology Network
• Opportunities to give back to our local communities
• Collaborative supportive team members
• Remote work/hybrid work options
• Work/life flexibility

Equity Statement

At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table—and we are taking deliberate action to make this a reality.