Generator Technician

About the role

Mesa Power Solutions is a fast-growing U.S. manufacturer delivering reliable, responsible power systems to industrial markets nationwide. We engineer and build advanced, sound-attenuated, temperature-controlled generator sets designed to perform in the toughest environments. Backed by industry-leading service and real-time telemetry technology, we give our customers the confidence and visibility they need to keep critical operations running.

Responsibilities

• Performs maintenance services on Mesa units in accordance with the Mesa standard.
• Maintains units records by thoroughly recording service/repair tasks and parts used.
• Troubleshoots problems and resolves in a timely manner.
• Provides superior customer service.
• Verifies and ensures Mesa units serviceability by following service checklists.
• Updates professional knowledge through constant study of Mesa units.
• Maintains the Mesa standard in all aspects of job responsibilities.
• Performs all duties in a safe and effective manner according to the company's policies and procedures.
• Maintains clean and organized work environments at all times.
• Transmits information and documents with computer and phone.
• Maintains professional personal appearance.
• Helps provide a positive team spirit daily.

Requirements

• Education: High School or GED, preferred: Vocational / Technical degree with an engine or mechanical focus. 4 Year / Bachelors Degree in a related field from an accredited university.
• Experience: 1 year of experience operating 3/4 – 1-ton service trucks. 1 year of trailer pulling experience. Preferred: 2 years of related experience.
• Honorably discharged service veterans are preferred.

Qualifications

• Understanding and familiarity of basic hand tools.
• Understanding of standard and metric systems.
• Understanding of electricity and associated hazards, preferred.
• Proficient with engine troubleshooting tools including Engine Control Modules and gaseous fuel systems, preferred.
• Mesa unit maintenance procedures and standards.
• Basic mechanical and electrical repair methods.
• Safety protocols and company policies.
• Recordkeeping and documentation practices.
• Troubleshooting techniques and diagnostic tools.
• Customer service principles.
• Uses service checklists to ensure unit readiness.
• Maintains organized and safe work environments.
• Communicates clearly via phone and computer.
• Works effectively as part of a team.
• Follows company standards and service procedures consistently.
• Maintains a professional appearance and demeanor.
• Learns and applies technical information specific to Mesa units.
• Manages time efficiently and prioritizes tasks.
• Adapts to changing service needs or priorities.
• Contributes positively to team morale and workplace culture.
• Must be able to fluently speak, write, and read in English.

Skills

• Action-oriented: Self-motivated, problem solver, takes initiative when issues arise, acts quickly and responds accordingly.
• Disciplined: Focused, consistently following through with dedication to achieve high standards even when no one is watching.
• Accountable: Takes ownership and accountability for your actions, good and bad.
• Passionate: Passionate about what they do and who they work for, by bringing enthusiasm and commitment to every task and team.
• Trustworthy: Reliable and honest, building confidence through integrity and consistent performance.

Physical Demands

• Constant: Seeing (specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus), Hearing, Use hands to type, touch, handle, or feel, Sitting, Standing, Walking or moving throughout facility, Driving, Talking, Bending or stooping, Squatting or crouching, Reaching, Kneeling, Pushing, Pulling.
• Frequent: Frequent May be exposed to hazardous chemicals and gases, Travel to and from customer job sites in company service truck, Outdoors, Work in extreme cold and/or heat.

Equipment & Software

• Personal tools (tool list will be provided if hired)
• Computer
• Phone
• Microsoft applications