Generator Technician

About the Role

This position involves performing technical skills related to the maintenance, troubleshooting, and repair of generators, including emergency and scheduled services. The role requires working in various conditions, including after-hours, weekends, and holidays, and involves both mechanical and electrical tasks.

Responsibilities

• Perform technical skills including mechanical, electrical, troubleshooting, and repair of generators.
• Provide emergency and unscheduled repairs during normal working hours, after-hours, weekends, and holidays.
• Conduct scheduled preventative maintenance and repairs on generators.
• Read and interpret operational manuals, electrical schematics, generator literature, and work orders.
• Detect faulty operations or defective materials and report unusual situations to the service manager.
• Stay current on National Fire Protection Association and State regulations for Emergency Power Supply Systems (EPSS).
• Create detailed reports for all work performed in FieldServio.
• Communicate findings via phone, email, or in-person.
• Conduct equipment commissioning for industrial and MPS products.

Requirements

• High School Diploma.
• Valid Driver License.
• 4 years of experience servicing and troubleshooting Emergency Power Supply Systems (EPSS).
• Working knowledge of mechanical design, AC/DC circuitry, power generation, wiring schematics, and connection diagrams.
• Knowledge of engine maintenance and troubleshooting of natural gas fuel systems.
• Familiarity with power generation, light towers, pumps, and heating products.
• Working knowledge of diesel or gaseous engines and transfer switch operations.
• Spark Ignited knowledge.
• Ability to obtain and maintain Generac certification in air-cooled and protector series courses.
• Excellent troubleshooting skills and ability to work with minimal supervision.
• Strong communication skills and ability to provide detailed reports within 24 hours.
• Ability to manage emails, texts, and phone calls in a safe and timely manner.
• Conflict resolution skills.

Preferred Qualifications

• Associate degree in Electrical Engineering or Mechanical Engineering.
• 6 years of experience servicing and troubleshooting Emergency Power Supply Systems (EPSS).

Physical Requirements and Working Conditions

• Regularly required to stand, use hands to manipulate objects/tools, talk, and hear.
• Frequently required to walk, stoop, crouch, bend, and reach above shoulders.
• Must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance.
• Specific vision abilities include close vision, distance vision, peripheral vision, and depth perception.
• Work in a production environment with seasonal temperature variations and occasional exposure to fumes or byproducts.
• Compliance with PPE requirements, including safety glasses, hearing protection, gloves, and closed-toed shoes.
• Ability to work in varying weather conditions, including extreme heat, snow, and ice.
• May require obtaining a DOT Medical Card and driving a heavy-duty truck daily.