Generator Field Technician (Commercial, LV/MV Electrical, Power Distribution, Mechanical, Microgrid, Data Center)

Service Technician – Commercial Generators

Summary

Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, this position is responsible for technical support to customers on operational or maintenance aspects.

• Perform daily travel with independent work structure.
• Provide 24x7 "on-call" services as required unless on PTO or Off Call.
• Maintain and safeguard company issued equipment, tools, and instruments.
• Battery installations and replacements.
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface.
• Communicate availability status to corporate office.
• Protect company proprietary information, manuals, and records.
• Use of electronic and electrical test equipment as necessary.
• Cross train in other areas as needed.
• Coordinate and manage all on-site subcontractors hired by PSS as necessary.
• Maintain company vehicle in safe and operational condition.
• Ensure that work is performed to PSS standards.
• Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately.
• Provide technical support to customers upon request.
• Maintain Technical documentation for study and/or review.
• Willing and able to attend training as company deems necessary.

Qualification Requirements

• Level II Technician requires three years of field experience servicing generator systems with some experience on 500kw+, proficient with preventative maintenance, retrofitting basic controls, minor ATS repairs and loadbanking equipment.
• All Candidates should have a High School diploma or GED equivalent, related military experience or equivalent field experience.
• Able to perform triennial maintenance, engine diagnostics, fuel system priming and replacing failed engine components.
• Operational and functional understanding of Automatic Transfer Systems, able to troubleshoot and repair with minimal direction.
• Ability to read and decipher electronic schematics and troubleshoot discreet mechanical and electronic systems to the component level with guidance from our Product Support team.
• Experience with or ability to quickly learn advanced generator and electric system controls including Woodward, Beckwith, and PLC equipment in an advanced electric controls environment.
• Able to read and interpret technical instructions, safety manuals, service manuals and policies and procedures.
• Able to work with basic mathematical concepts.
• Able to define problems, collect data, establish facts, and draw valid conclusions.
• Must observe all safety standards.

Knowledge, Skills And Abilities

• Ability to deal with customers where tact may be required to maintain continuing harmonious relationships.
• Computer fluent, with specific attention to ERP systems, email and Microsoft Office products.
• Maintain professional appearance on the job.
• Proven reasoning abilities and sound judgment.
• Must possess excellent verbal and written communication skills.
• Able to express commitment to PSS, its customers, and its employees.
• Process oriented, with demonstrated attention to detail.
• Delivering on-time results to support PSS’s business goals.
• Teamwork oriented with collaborative style.

Physical Demands

• Daily travel with independent work structure.
• Tasks require the regular and, at times, sustained performance of moderately physically demanding work.
• Physical Activity: 85% physical activity required on customer site working with equipment, 15% form completion, email, other administrative tasks and completing technical support activities by way of telephone and computer communication.
• May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-75 pounds).
• Frequently required to stand, walk, and sit.
• Occasionally required to use hands, to finger, handle or feel, reach with hands and arms.
• Combination of climbing and balancing to include climbing ladders, stooping, kneeling, crouching, and crawling.
• Must have the physical ability to wear Personal Protective Equipment (PPE), including but not limited to Protective Glasses, Protective Gloves, and Protective Footwear as required.
• Specific vision abilities required: close vision, distance vision, color vision, depth perception and ability to adjust focus.
• Must be able to read computer screens, paper documents, equipment.
• Ability to perceive and discriminate sounds, depth, texture, and visual cues or signals.
• Up to 10 consecutive hours driving heavy duty truck.
• May be required to work long and unpredictable hours.
• Some tasks require the ability to communicate orally and hear others speaking.
• Must be able to pass pre-employment screening that includes background check, drug testing and MVR clearance.

About Us

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. Join Our Power Team! (https://cloud.3dissue.com/205953/206237/242401/HR-9-14-2020/index.html)

We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

• Medical, dental, vision and life insurance coverage
• Competitive pay ($30-$47/hr based on experience)
• Portal to Portal pay
• Time and a half for overtime
• 5% Annual bonus paid lump sum in March
• Matching 401 (k) plan
• Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)
• Flexible spending accounts/Health savings account
• Wellness Incentive Programs
• Employee Referral Program
• Tuition Reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.