Generator Field Technician (Commercial, LV/MV Electrical, Power Distribution, Mechanical, Microgrid, Data Center)

Service Technician – Commercial Generators

Summary

Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, this position is responsible for technical support to customers on operational or maintenance aspects.

• Perform daily travel with independent work structure.
• Provide 24x7 "on-call" services as required unless on PTO or Off Call.
• Maintain and safeguard company issued equipment, tools, and instruments.
• Battery installations and replacements.
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface.
• Communicate availability status to corporate office.
• Protect company proprietary information, manuals, and records.
• Use of electronic and electrical test equipment as necessary.
• Cross train in other areas as needed.
• Coordinate and manage all on-site subcontractors hired by PSS as necessary.
• Maintain company vehicle in safe and operational condition.
• Ensure that work is performed to PSS standards.
• Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately.
• Provide technical support to customers upon request.
• Maintain Technical documentation for study and/or review.
• Willing and able to attend training as company deems necessary.

Qualification Requirements

• Minimum Qualifications:
  • Level II Technician: Three years of field experience servicing generator systems with some experience on 500kw+.
  • Level III Technician: Six years of field experience servicing generator systems with extensive experience on 500KW+, proficient with preventative maintenance, paralleling switch gear, ATS repairs, controller retrofits and Loadbanking equipment.
  • Level IV Technician: Ten years of field experience servicing generator systems of all sizes and applications, expert in preventative maintenance, paralleling switch gear, retrofitting advanced controls and Loadbanking equipment.
• Ability to perform triennial maintenance, engine diagnostics, fuel system priming and replacing failed engine components.
• High School diploma or GED equivalent, related military experience or equivalent field experience.
• Expert in major engine repairs, able to diagnose a wide variety on various applications.
• Able to operate Volvo and PSI engines.
• Experienced with Automatic Transfer Systems, able to troubleshoot and repair with minimal direction.
• Expert troubleshooting skills, no return call outs for work performed.
• Can be dispatched to any call with help from our Product Support team.
• Expert at reading or dissecting schematics and wiring diagrams to diagnose most electrical issues.
• Well versed with Woodward, Beckwith, and PLC equipment in an advanced electric controls environment.
• Ability to read and interpret technical instructions, safety manuals, service manuals and policies and procedures.
• Must observe all safety standards.
• Mentor Mid to High level techs as requested.

Knowledge, Skills And Abilities

• Ability to deal with customers where tact may be required to maintain continuing harmonious relationships.
• Computer fluent, with specific attention to ERP systems, email and Microsoft Office products.
• Maintain professional appearance on the job.
• Proven reasoning abilities and sound judgment.
• Must possess excellent verbal and written communication skills.
• Able to express commitment to PSS, its customers, and its employees.
• Process oriented, with demonstrated attention to detail.
• Delivering on-time results to support PSS’s business goals.
• Teamwork oriented with collaborative style.

Physical Demands

• Daily travel with independent work structure.
• Provide 24x7 "on-call" services as required unless on PTO or Off Call.
• Maintain and safeguard company issued equipment, tools, and instruments.
• Battery installations and replacements.
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface.
• Communicate availability status to corporate office.
• Protect company proprietary information, manuals, and records.
• Use of electronic and electrical test equipment as necessary.
• Cross train in other areas as needed.
• Coordinate and manage all on-site subcontractors hired by PSS as necessary.
• Maintain company vehicle in safe and operational condition.
• Ensure that work is performed to PSS standards.
• Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately.
• Provide technical support to customers upon request.
• Maintain Technical documentation for study and/or review.
• Willing and able to attend training as company deems necessary.

Work Environment

• Work is 85%+ in an outdoor environment in all types of weather.
• The environment is varied since the performance of the essential duties is at customer sites.
• Requires exposure to adverse environmental conditions such as temperature and noise extremes, vibrations, machinery, hazardous materials, confined spaces, traffic hazards, and various chemicals.
• May be required to work long and unpredictable hours.
• Some tasks require the ability to communicate orally and hear others speaking.
• Must be able to pass pre-employment screening that includes background check, drug testing and MVR clearance.

About Us

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. Join Our Power Team! We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

• Medical, dental, vision and life insurance coverage.
• Competitive pay and a matching 401 (k) plan.
• Budgeted pay band is approximately $25-$45/hr based on experience with a 5% annual bonus.
• Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days).
• Flexible spending accounts/Health savings account.
• Wellness Incentive Programs.
• Employee Referral Program.
• Tuition Reimbursement.

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. This position is not open to third-party recruiters.