Generalist, Human Resources

About the role

This role is a part of our Global People Team within the People Division. As a HR Generalist you will collaborate with peers, People Business Partners, and our Centers of Excellence (COE's) across the People Team to propel the organization forward.

What You'll Do

• Support leaders in employee relations investigations.
• Provide guidance to leaders on performance management, career development, counseling, and disciplinary actions.
• Mediate and resolve HR-related queries and concerns from team members.
• Assist with daily operational requests from the business unit you are supporting, ensuring prompt and effective resolution of tactical issues.
• Support the proactive use of data and metrics to inform improvements to policy, process, and training to educate employees.
• Partner with ADA team to determine course of action on accommodation requests.
• Respond to benefit questions and concerns from team members and leaders and redirect as needed.
• Assist in administration of compensation and benefit programs.
• Reviews and tracks compliance with timely completion of HR and enterprise-wide required training.
• Review leadership goals ensuring timely goal entry and follow up on execution twice a year.
• Assist leaders with work authorization and onboarding plans for new team members.
• Complete stay and exit interviews for MSS roles as needed.
• Work closely with the People Business Partner on strategic imperatives: talent strategy, learning and development, DEI, ways to optimize performance and build a culture of engagement.

Qualifications

• Bachelor's degree in human resources, business management or related field or equivalent experience/training.
• 3 years of human resources experience.
• Excellent written and verbal communication skills.
• Professional maturity to handle confidential information with discretion.
• Strong organizational and multitasking abilities.

Preferred Qualifications

• Familiar with state and federal employment laws including but not limited to: FMLA, ADA, FLSA, NLRB, Title VII, etc.
• PHR/SPHR certification.
• Experience in providing guidance and counsel to leaders.
• Strong business acumen and curiosity.
• Experience reporting, analyzing, interpreting, and critical thinking.
• Previous experience working with unionized team members.

Skills

• Proficient with Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Ability to work independently and be highly self-motivated.
• Strong initiative and high judgment abilities/skills.

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.